Sr Account Manager

2 weeks ago

Dublin, Dublin City, Ireland Cpl Full time

The Senior Account Manager is a key role responsible for driving business growth and managing critical accounts across Europe, reporting directly to the Regional Director. This position combines strategic business development, relationship management, and hands-on account oversight. The role focuses on achieving sales targets, expanding market share, and ensuring customer retention through tailored solutions.

The Senior Account Manager will:

  • Lead major account relationships, primarily in Ireland, with frequent travel across the UK and Europe.
  • Identify new business opportunities through market analysis and industry intelligence.
  • Collaborate with the European leadership team to align sales strategies with regional objectives.
  • Mentor junior account managers and contribute to modernising and expanding the company's European operations.

Key Responsibilities

  • Manage and grow relationships with top accounts in Ireland, ensuring satisfaction, retention, and revenue growth.
  • Develop and implement sales strategies to achieve targets and expand market share.
  • Conduct market research to identify emerging opportunities, trends, and competitive threats.
  • Act as a trusted advisor, delivering tailored solutions to meet client needs.
  • Prepare detailed sales reports and forecasts, using data to guide decision-making.
  • Negotiate contracts to secure favourable terms while maintaining client satisfaction.
  • Ensure compliance with relevant legislation and company policies.
  • Build partnerships with suppliers and industry stakeholders to support business objectives.
  • Monitor account performance and implement corrective actions where needed.
  • Gather and analyse customer feedback to improve service and product offerings.

Qualifications & Experience

Education:

  • Degree/MSc/MBA (preferred in Polymer Science, Engineering, or related fields).

Experience:

  • 10+ years in account management, business development, or similar roles in the polymer, chemical, or manufacturing industries.
  • Proven track record in managing large, high-value accounts (OEMs, moulders) with multi-million-euro contracts.
  • Experience in budgeting, forecasting, and sales strategy at a regional or global level.

Skills & Competencies

  • Customer-focused with strong relationship management skills.
  • Results-driven, with a track record of delivering against targets.
  • Strong negotiation, influencing, and collaboration abilities.
  • Innovative thinker with business acumen.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional communication skills (written, verbal, and listening).
  • Proficiency in English and digital tools (Salesforce, Tableau, SAP); openness to emerging tech (AI, analytics).

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