Retail Betting Assistant

5 days ago

Dublin, Dublin City, Ireland Paddy Power Full time
Overview

Paddy Power is hiring a part-time Retail Betting Assistant in Dublin, Ireland. This role involves welcoming customers in our retail shops, delivering best-in-class service, and promoting both online and retail products and services. Full training will be provided; attitude and customer focus are key.

Responsibilities
  • Host customers in shop and engage warmly to create a positive, inviting atmosphere.
  • Assist customers to place bets through terminals, telephone services, and in-shop transactions.
  • Cross-sell retail and online products and services; clearly communicate answers to customer queries and inform customers about promotions.
  • Maintain excellent shop presentation standards to create an inviting environment.
  • Step up and guide operations in the absence of the Shop and Deputy Manager to ensure smooth shop functioning.
  • Adapt to different situations while remaining customer-focused.
  • Fulfill social responsibility duties by adhering to established guidelines and regulations.
What we offer
  • Competitive salary with increases after 12 months.
  • Overtime, Sundays, and bank holiday premiums.
  • Paid rest breaks.
  • Flexible work patterns.
  • Performance bonus and promotional rewards.
  • Family leave options and related leave types.
  • Company Sharesave Scheme (25% discount on Flutter Shares).
  • Life cover and company pension scheme.
  • Company sick pay and wedding leave.
  • Discounted health insurance and Employee Assistance Programme (including up to 6 free counseling sessions).
  • Financial wellbeing platform – NUDGE and company social events.
  • Group discount scheme and eyecare vouchers.
  • Cycle-to-work scheme and Tax Saver Tickets (Bus/Rail).
What we're looking for

Your Role in the Team? Are you proactive, motivated, and passionate about achieving results? Can you meet shop goals and targets? Full training will be provided if you've never worked in betting; your attitude counts. If this sounds like you, keep reading.

Starting Salary: €14.00 per hour.

About the company values

Customer First, Always | Change The Game | Win Together | Free To Be Me

We are proud to be an inclusive employer and encourage applications from people of all backgrounds. You do not have to meet all listed requirements to apply. If you need adjustments to make this role work for you, please let us know and we will accommodate where possible.

Location

Dublin, County Dublin, Ireland


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