Grade IV

1 day ago Be among the first 25 applicants

Salary:

Appointment will be made on GRADE IV – CLERICAL (€35,609 - €54,914 LSI) at a point in line with Government pay policy.

Post Title:

Grade IV SJR SPC Part Time

Post Status:

Temporary Specified Purpose Contract

Department

St. Josephs Hospital

Location:

St. Josephs Campus

Reports to:

Operations Lead

Salary:

Appointment will be made on GRADE IV – CLERICAL (€35,609 - €54,914 LSI) at a point in line with Government pay policy.

Hours of work:

Part Time 21 hours per week

Closing Date:

12 Noon on 8/8/2025

Please note the hospital reserves the right to close the competition early should a substantial number of applications be received.

GENERAL INFORMATION:

Under general supervision and following established policies and procedures, provides clerical support for the greeting, arrival and registration process for patients with St Joseph's Hospital. The Reception Registration Administrator is responsible for collecting and inputting all demographic data required for accurate and complete billing and producing the front page, labels, wristband and medical record for admissions.

Explanatory statement:

Ensuring all patients are registered/arrived and directed to their required department in a timely and professional manner.

Responsibilities

The position of a Grade IV in SJR encompasses responsibilities across the campus. The responsibility of this post will evolve and develop and may include other relevant duties which the post holder would be required to undertake, following consultation. Main functions of the role include:

• Theatre administrative support.
• Register, admit and financially assess all patients on the BHIS system.
• Register and arrive patients attending any SJR services including, but not limited to, Elective Admissions, Venesection, Infusions and Sleep Apnoea.
• Register and arrive patients attending any SJR diagnostic services including, but not limited to, DXA/Bone Health Service, CT & X-Ray.
• Ensure that patients' biographical data is accurately collected and entered onto the BHIS.
• Ascertain all private insurance details through the various insurance systems and note and enter details on to the BHIS and Claimsure system for Patients' Accounts.
• Ascertain and validate all medical card details and enter on the BHIS for Patients' Accounts.
• Maintain the integrity of the Patient Master Index File ensuring minimal duplications and amalgamate all duplicate medical record numbers on the BHIS.
• Provide cover when required within the SJR administrative team.
• Handle patient queries.
• Ensure that telephone calls, both internal and external are handled professionally, in a timely manner in a way that meets customer needs.
• Resolve patients' complaints if possible and if necessary direct them to the appropriate Departments i.e PALS Office, Freedom of Information.
• Register and assign charts where appropriate.
• Direct telephone enquiries to the relevant departments.
• Perform such duties as appropriate to the office ie. Order, received and stock supplies etc.
• Perform any other duties as required by Manager appropriate to the Grade IV post
• Sort internal/external post for collection
• Order patient transport when required
• Ensure that archives and records are accurate and readily available.
• Maintain confidentiality of documentation, records, etc.
• Ensure line management is kept informed of issues.
• Organise and attend meetings as required
• Liaise with departments in Beaumont Hospital when necessary
• Provide cross cover for other areas when required.
• Develop and implement new processes to assist the running of department.
  
  

Customer Service

• Promote and maintain a customer focused environment including monitoring efficiency of service provided by the team and notifying supervisor of any deficiencies.
• Ensure that service users are treated with dignity and respect.
• Act on feedback from service users/customers and report same to supervisor
  
  

BWG/Finance

• Provide assistance and cover as required for BWG.
• Provide assistance and cover as required for GRN.
  
  

Standards, Policies, Procedures and Legislation

• Maintain own knowledge of relevant employer policies, procedures, guidelines and practices, to perform the role effectively and to ensure current work standards are met by own team.
• Maintain own knowledge of relevant regulations and legislation e.g. Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts etc.
• Ensure consistent adherence to procedures within area of responsibility.
• Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards and other standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc and comply with associated employer protocols for implementing and maintaining these standards.
  
  

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

Qualifications

Mandatory

• Professional Qualifications, Experience, etc
• Eligible applicants will be those who on the closing date for the competition:
• Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory
  
  

health agencies, or a body which provides services on behalf of the HSE under Section

38 of the Health Act 2004.

Or

(ii) Have obtained a pass (Grade D) in at least five subjects from the approved list of

subjects in the Department of Education Leaving Certificate Examination, including

Mathematics and English or Irish1 . Candidates should have obtained at least Grade C

on higher level papers in three subjects in that examination.

Or

(iii) Have completed a relevant examination at a comparable standard in any equivalent

examination in another jurisdiction.

Or

(iv) Hold a comparable and relevant third level qualification of at least level 6 on the

National Qualifications Framework Maintained By Qualifications And Quality Ireland,

(QQI). Note1 :

Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level

paper is not acceptable.

Candidates must have achieved these grades on the Leaving Certificate Established programme

or the Leaving Certificate Vocational programme.

The Leaving Certification Applied Programme does not fulfil the eligibility criteria.

and

• Candidates must possess the requisite knowledge and ability, including a high standard of
  
  

suitability, for the proper discharge of the office.

• Age
  
  

Age restriction shall only apply to a candidate where s/he is not classified as a new entrant (within

the meaning of the Public Service Superannuation (Miscellaneous Provisions) Act, 2004). A

candidate who is not classified as a new entrant must be under 65 years of age on the first day of

the month in which the latest date for receiving completed application forms for the office occurs.

• Health
  
  

Candidates for and any person holding the office must be fully competent and capable of

undertaking the duties attached to the office and be in a state of health such as would indicate a

reasonable prospect of ability to render regular and efficient service.

• Character
  
  

Candidates for and any person holding the office must be of good character.

Desirable:

• Previous experience of patient registration/admissions
• Previous experience working within a hospital setting
• Previous experience with hospital finance
• Previous experience working with BHIS system
  
  

Informal Enquiries ONLY to:

Name:

Luke Mulvaney

Title:

Business & Operations lead

Email:

lukemulvaney@beaumont.ieSeniority level

• Seniority levelEntry level

Employment type

• Employment typePart-time

Job function

• Job functionOther
• IndustriesHospitals and Health Care

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