Counter Associate "The Ordinary" Brown Thomas

6 days ago

Dublin, Dublin City, Ireland DECIEM | THE ABNORMAL BEAUTY COMPANY Full time
Overview

Counter Associate "The Ordinary" Brown Thomas - Dundrum

This is a part-time, 22.5-hour-a-week position (3 days). It is a permanent contract.

What we're looking for

We are looking for a flexible customer service-oriented Counter Associate to join our "extraOrdinary" team in Brown Thomas - Dundrum to deliver memorable experiences to our customers.

Experience in the Retail, Department Store, and luxury industry is highly desirable and ideally within the Fragrance, Beauty, Fashion, and Luxury Goods sectors.

Responsibilities
  • Greet all customers who enter the store with enthusiasm and professionalism reflecting DECIEM's vision through excellent service
  • Determine the customer's needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training
  • Ensure standards for quality, customer service, and health and safety are met
  • Adhere to the DECIEM experience and deliver unparalleled customer service. Educate customers about the world of Beauty and Skin Care, DECIEM brands, and products
  • Manage customer feedback and queries
  • Assist in maintaining counter standards of cleanliness and organization
  • Be aware of and assist in maintaining DECIEM's merchandising concepts
  • Ensure tidiness standards are always respected and maintained
  • Conduct product refunds and address customer issues in a positive manner
  • Responsible for building meaningful relationships with department managers and clients. High standard communication.
Skills and qualifications
  • Comfortable in engaging customers and applying products to the customer while providing consultations
  • Ability to multi-task, while providing professional and outstanding customer service
  • Desire to spread brand awareness
  • Effective time management and communication skills
What you'll gain by joining our team
  • Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more
  • Access to LinkedIn Learning membership to help you keep growing and learning
  • First dibs on new products
  • A generous discount on DECIEM products for you, your family, and your friends
Company values and commitment

DECIEM is a people-first company, committed to diversity, equity, and inclusion (DEI). We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable laws. We are an equal-opportunity employer and provide accommodations in recruitment if needed.

WANT TO JOIN US? Thank you for reading the whole thing. Please send your resume. Only shortlisted candidates will be contacted.


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