Analyst Programmer

3 weeks ago

Dublin, Ireland South Dublin County Council Full time

Analyst Programmer Grade 6 (1 X END USER COMPUTING SENIOR SUPPORT SPECIALIST and 1 X INFRASTRUCTURE SENIOR NETWORKS SPECIALIST) Aside from the exciting range of opportunities to make a real difference to your community and county, South Dublin County Council is a great place to work and for many people already provides an attractive career and working environment. Working for South Dublin County Council will give you the opportunity to gain experience at the heart of local government and to develop your career in a diverse work environment. We recognise the value of our employees, can offer a diverse range of job and career options, can provide plenty of scope for career progression and can provide structured training and personal development We also offer flexible working arrangements including blended working arrangements, a positive work environment, training and development opportunities, a defined career path and the opportunity to make a difference. The role The Analyst Programmer role is one of several technology roles defined within the ICT Department. The role is analogous to a Grade VI Officer of the Council. For this recruitment, the successful candidate will be assigned several tasks and activities which they will be expected to undertake, however may from time to time be temporarily or permanently reassigned to other duties as directed by the Head of the Department and if so, such activities that they may expect to be involved with could vary considerably. Initial activities as are likely to be expected of the successful candidate include: End User Computing Role Senior Support Specialist HelpdeskManagement UserSupportandTroubleshooting IncidentManagementandResponse UserTrainingandDocumentation SystemMaintenanceandUpgrades CollaborationwithITTeams UserAccountManagement PerformanceMonitoringandReporting TechnicalResearchandDevelopment CustomerServiceExcellence Compliance and Security Infrastructure Role Senior Networks Specialist Network Design and Architecture NetworkConfigurationandManagement NetworkMonitoringandPerformanceTuning IncidentManagementandTroubleshooting NetworkSecurityManagement CapacityPlanningandScalability CollaborationwithITTeams DocumentationandReporting UserTrainingandSupport VendorManagementandProcurement ComplianceandRegulatoryAdherence Technical Research and Development and any other tasks as may be identified and assigned to the successful candidate The office is wholetime, permanent and pensionable. A panel will be formed to fill permanent and temporary vacancies in the area of EndUserComputingandInfrastructureonly. PersonsemployedwillberequiredtoworkinanylocationwithintheSouthDublinadministrative area. Salary €55,641-€56,969-€58,586-€61,629-€63,447-€65,706(LSI1)-€67,977(LSI2) Hours of Work The successful candidates normal hours of work will be 35 hours per week. The Council reserves the right to alter your hours of work from time to time. Annual Leave Annual leave entitlement for this position is 30 days. Only applications received electronically through the Councils e-Recruitment system will be accepted and must be received no later than midnight on Thursday, 13thMarch 2025 Qualifications Character Candidates will be of good character. Health Eachcandidatemustbeinastateofhealthsuchaswouldindicateareasonableprospectofability to render regularand efficient service. Essential Education, training, experience Each candidate must, on the latest date for receipt of completed application forms: Have attained a good standard in general education. Have a minimum of four yearssatisfactory experience in a technical support or development related capacity in such areas as computer technical or application support, geographic information systems, computer programming, or a combination of the aforementioned. Possessahighstandardoftrainingand/orexperienceinsuchareasas Infrastructure EndUserComputing MajorApplicationSupport ApplicationandWebsiteDesign GeographicInformationSystems Be well organised and practical, with a logical, analytical approach to problem solving. Desirable Education, training, experience NFQ Level eight Qualification in Computer Studies or an equivalent accredited certified IT qualification. Have a minimum of twoyearssatisfactoryexperienceinaseniorcapacitywithresponsibilityforendusercomputingorICTinfrastructureissues. HaveformalInformationandCommunicationsTechnology(ICT)education. Have strong interpersonal skills, excellent technical knowledge and skills, and be a proven team player. Key competencies / skills Management and change Deliveringresults Performancemanagement Personaleffectiveness Local government knowledge and understanding Candidates are requested to give an example of a situation which highlights the behaviour, skills and attitude that underpin effective performance in these areas and which demonstrates their suitability to meet the challenges of this role. Candidates should ensure the example used clearly demonstrates their ability in this area and that the scale and scope of the example given is appropriate to the post and level of the post. Duties The duties will incorporate those duties assigned to an individual on their respective assigned team of work and may include some of the following (and others as may be determined): End User Computing Senior Support Specialist HelpdeskManagementandUserSupport IncidentManagementandTroubleshooting UserTrainingandDocumentation SystemMaintenanceandUpgrades CollaborationwithITTeamsandUserAccountManagement Performance Monitoring, Reporting, and Compliance Infrastructure Senior Networks Specialist NetworkDesignandConfiguration NetworkMonitoringandPerformanceTuning IncidentManagementandTroubleshooting NetworkSecurityManagementandCompliance CapacityPlanningandScalability Collaboration with IT Teams and Vendor Management In addition to the above, any duties as directed or delegated by the Chief Executive and / or Head of Information Systems. These duties are indicative rather than exhaustive and are carried out under general guidance.

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