IT Business Partner

About The Role:

Our client, a semi state organisation in the utilities sector, is seeking an IT Business Partner to join their team in a hybrid capacity. This role can be carried out in either their Cork/Dublin bases.

The IT Business Partnering Team acts as a strategic IT advisor and interface between the IT area and the wider organisation in managing and shaping new demand and supporting a consistent IT service provision. The IT Business Partner will be located close to the business to support the provision of high-quality advice, information, analysis and interpretation to the organisation to underpin effective decision making, meaningful IT performance management and act as a conduit to service provision into the wider IT organisation.

Main Duties and Responsibilities:

• An integral member of the IT Business Partnering team who will act as key interface

between the client and the wider IT organisation regarding the provision of on-going reliable IT

services in addition to the delivery of new IT capabilities necessary to support the overall

goals and strategy.

• Assisting the Senior IT Business Partner to derive insights from reports (KPIs, financials,

projects etc.) and recommending changes and improvements.

• Interfacing with and supporting the appropriate teams within the IT area to provide a full

range of IT services in the areas of service management, operations, service design and

delivery, architecture, security and IT performance.

• Communicating relevant specific IT programmes and projects, keeping business

stakeholders appraised of progress, risks, etc. and assisting in the creation of the

required project/ programme documentation.

• Liaising with IT teams to shape appropriate solutions and initiatives to meet business

requirements and assisting with the development and implementation of IT programmes,

projects and processes.

• Supporting the initiation, implementation, delivery and embedding of IT change and

project initiatives into the business.

• Actively capturing IT demand including projects, changes etc. from the Business and

communicating key demand and changes to the IT Business Partnering team and the

wider IT organisation as required.

• Working with wider IT teams to provide context and understanding in relation to

operational requirements within the business.

• Monitoring results of delivered IT projects and programmes and work with the Senior IT

Business Partner & IT Business Partnering Manager to facilitate changes and

improvements as needed

• Working closely with the Finance Business Partners to ensure the management of

OPEX/CAPEX allowances within the agreed Price Control parameters year on year

• Managing business stakeholders, participating in relevant governance forums and

meetings on behalf of IT and developing strong working relationships with IT customers

• Providing overall support to the IT Business Partnering team

If you feel you are suitable for the role, please reach out to Paul Horgan at paul.horgan@cpl.ie

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