Payment Specialist
1 day ago
Role Summary Under the general direction of the Division Team Lead, the Umbrella Payment Services Specialist will perform a variety of activities related to payroll including invoice processing, assessment of expenses and advising clients on tax rules relating to their payslips. You will have a great deal of client interaction via both phone and email. Additionally, you will support relationship management activities with our recruitment agency Partner Network and will work within the Umbrella Division towards the delivery of excellent customer experience. Working with colleagues on the Umbrella team, the position also contributes to the implementation and continuous improvement of organisational strategies, policies and overall client experience and services. You will need to be able to demonstrate a strong knowledge of and interest in payroll, finance and customer service. The role is very client and customer experience oriented. The successful candidate therefore must enjoy dealing with people and display natural customer service skills and excellent communication abilities. Your day to day The main responsibilities of the role include: Delivery of Fenero's payroll solutions service including technical support, quality assurance and client relationship management; Liaising with contractors and agencies regarding payroll queries; Processing expenses claims through the payroll; Giving consistently clear, simple and comprehensive expense advice. Answering client payroll and tax queries by telephone and email; Pension payroll administration; Issuing sales invoices on behalf of our Umbrella Company contractors; Liaising with contractors and agencies regarding queries over sales invoices; Resolving issues and queries relating to sales invoices in a fast, friendly and effective manner; Identifying contractor payments from agencies, and resolving issues or queries in relation to payments with agencies; Assisting with bank payment authorisations; Support the team in identifying process improvements. Work with the Umbrella team to assist in assessing and testing systems and process improvements. Maintaining up to date knowledge of payroll legislation and regulation as related to your role. Delivering an excellent customer service experience which is friendly, fast and responsive, and which meets our customer money-back service level guarantees at all times; Adhering to the procedures of our Quality Management and Client Feedback Systems; Ownership of client escalations. Other ad hoc work as required. Your experience, skills and attributes iPass qualified with 3+ years experience in payroll processing; Excellent verbal and written communication skills; Comfortable making decisions independently within your area of responsibility. Highly organised individual with ability to prioritise and work calmly in a demanding deadline driven environment; Great interpersonal skills with outgoing, friendly personality; Detail oriented and solutions focused; Collaborate effectively across teams and within your own team to achieve shared goals. Ability to actively participate in team meetings through providing feedback on systems and procedures to contribute to the continuous development and improvement of the business. Previous customer-facing experience in a fast-paced environment is an advantage. Demonstrate a consistent, customer focused approach. Personal Development Be curious to learn Take responsibility for own continuing professional development or continuing development Attend team meetings, training and business update meetings as required Discuss your own performance with your Manager and set, agree and evaluate objectives and key results. Skills: Payroll Expense processing Invoicing Customer Focus Benefits: Work From Home Pension Fund EAP Paid Holidays Group Life Assurance
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Payments Team Leader
2 weeks ago
Dublin, Ireland GPC Finance Full timeGPC Finance are working with a reputable Tier 1 Contractor in Dublin. Exciting opportunity for a Payments Team Leader to join a growing and experienced finance team. The role will primarily involve leading and managing the Payments Specialists, ensuring accurate and timely processing of payments to vendors, employees, and other stakeholders. This will suit...
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▷ (Apply in 3 Minutes) Payment Specialist
2 weeks ago
Dublin, Ireland Fenero Tax & Accounting Full timeRole Summary Under the general direction of the Division Team Lead, the Umbrella Payment Services Specialist will perform a variety of activities related to payroll including invoice processing, assessment of expenses and advising clients on tax rules relating to their payslips. You will have a great deal of client interaction via both phone and email....
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Payments Business Consultant
6 days ago
Dublin, Ireland The Panel Group Full timeWe are looking for an experienced Payments Specialist to play a key role in delivering payments and regulatory projects. You will be responsible for supporting requirement gathering, design, testing, and business readiness, ensuring smooth project execution. Key Responsibilities: Collaborate with stakeholders to define project scope and requirements Review...
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Payments Business Consultant
1 day ago
Dublin, Ireland The Panel Group Full timeWe are looking for an experienced Payments Specialist to play a key role in delivering payments and regulatory projects. You will be responsible for supporting requirement gathering, design, testing, and business readiness, ensuring smooth project execution. Key Responsibilities: Collaborate with stakeholders to define project scope and requirements Review...
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▷ High Salary: Product Management Specialist
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Dublin, Ireland Allied Irish Banks Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Product Management Specialist - Payment and Card Products, Retail Banking, Dublin - Are you passionate about driving customer-centric improvements? - Do you have a collaborative & innovative work ethic? - Are you interested in playing a pivotal role in...
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Dublin, Ireland Allied Irish Banks Full timeProduct Management Specialist, Payment and Card Products, Retail Banking, Dublin - Are you passionate about driving customer-centric improvements? - Do you have a collaborative & innovative work ethic? - Are you interested in playing a pivotal role in transforming products and processes for resilience, growth, and improved customer outcomes? What is the...
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Dublin, Ireland Sigmar Recruitment Full timeA Growing US Payments Company Are Opening An Office In Dublin And Require A Head of Finance / Executive Director About Your New Employer Your new employer is an international payments company who are experiencing a period of growth and transformation that will see it establish itself as a leading, dynamic FinTech company. About Your New Job In this job you...
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Product Management Specialist
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Dublin, Ireland AIB Group Full timeLocation/Office Policy: Central Park, Leopardstown. Hybrid basis, remote centric Are you passionate about driving customer-centric improvements? Do you have a collaborative & Innovative work ethic? Are you interested in playing a pivotal role in transforming products and processes for resilience, growth, and improved customer outcomes? What is the Role:...
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▷ (Urgent) Head of Payment Advisory Compliance
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Dublin, Ireland Us Bank Full timeAt U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared...
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Treasury Specialist
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Dublin, Ireland Sigmar Recruitment Full timeA Growing US Payments Company Are Opening An Office In Dublin And Require A Head of Finance / Executive Director About Your New Employer Your new employer is an international payments company who are experiencing a period of growth and transformation that will see it establish itself as a leading, dynamic FinTech company. About Your New Job In this job you...
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[3 Days Left] Head of Compliance
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Dublin, Ireland Sigmar Recruitment Full timeAbout your new employer My client, a leading Online Payment services provider, is seeking to hire a Head of Compliance (PCF 12) and MLRO (PCF 52) to support growth across Ireland. The company supports the needs of both new and established businesses in the ecommerce and online space. The Head of Compliance and MLRO will be responsible for ensuring...
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Dublin, Ireland Us Bank Full timeAt U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared...
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Payroll Specialist
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Dublin, Ireland Recruitment Plus Full timeJob Title: Accounts Payable Specialist Location: Sandyford - office based Hours: 9-5pm Monday-Thursday 9-3pm Friday Full time permanent Salary: €40-45k depending on experience Benefits: 21 Days annual leave. On-site parking. Early Friday finish Following 6-month probationary period - Pension Employer Contribution & Health Insurance Job Ref:S011663...
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Dublin, Ireland Lex Consultancy Full timeThis Global Engineering Consultancy Organisation Dublin 4 are currently recruiting for an experienced Payroll Specialist to join their team. Key Responsibilities: - Processing all aspects of monthly payroll. - Managing payroll aspects of starters and leavers. - Administering the pension scheme, including remitting monthly payments and reconciling...
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Dublin, Ireland Armont Recruitment Full timeArmont Recruitment have partnered with a leading PLC seeking an Accounts Payable Specialist to join their expanding finance team. This multinational centralised its accounts payable function in Dublin and this role offers the opportunity to join at a time of growth, process improvement and new implementations within the business. The AP Specialist will be...
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