Middle Office Operations Senior Associate

1 month ago


Dublin, Ireland JPMorgan Chase & Co. Full time

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to join the Middle Office Operations team which provides services including Instruction Capture & Processing, Derivatives & OTC Processing, Asset Servicing, Security Lending, Reconciliations, and Investment Book of Record (IBOR) analysis to Global Investment Manager’s Front and Middle Offices. 

Job Summary

As a Middle Office Operations Senior Associate within the IBOR team, you will be responsible for the accuracy and timeliness of IBOR reporting and ensuring that our clients receive a first-class service. The Investment Book of Records (IBOR) operations team provides clients with reporting used for investment decision-making, liquidity management and performance reporting. 

Key Responsibilities

  • Play a lead role for the EMEA IBOR team and act as the point of escalation
  • Oversee large components of the daily operational activities essential to the construction and delivery of client reporting (IBOR)
  • Build solid relationships with internal stakeholders and maintaining a strong partnership with global IBOR teams
  • Work with management of global IBOR teams based in Europe, APAC and US to achieve 100% timeliness and accuracy and seamless integration in a ‘follow the sun’ model
  • Ensure successful implementation of change activities related to new and existing clients
  • Influence and build strong relationships across multiple levels of the organization
  • Work cross functionally with technology, service, product and other operations teams to manage the entire IBOR service delivery
  • Enhance operational efficiencies through automation tools such as Alteryx and UI Path
  • Emphasize on risk management and mitigation through reduction in manual touch-points and partnership with Technology and Product Development teams

Required Qualifications, Capabilities and Skills

  • Extensive experience working in Middle Office Operations or similar Fund Administration role
  • Demonstrated leadership and experience coordinating daily tasks and deliverables amongst the team
  • Strong aptitude and interest in risk management and achieving operational efficiencies
  • Excellent communication skills and ability to deal with senior internal stakeholders
  • Strong analytical skills and ability to investigate and solve complex data-related issues
  • Attested track record of working to deadlines, with accountability and responsibility for independent workload
  • An individual who appreciates working in a multicultural and dynamic environment

Preferred Qualifications, Capabilities and Skills

  • Proven ability to lead teams across multiple locations along with extensive understanding of OTC instruments / Exchange Traded Derivatives / Fixed Income Securities / Equity products
  • Ability to work with and have a thorough understanding of responsibilities of other products (Transfer Agency, Fund Accounting, Asset Servicing, Trade Processing)
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