Client Accounts Administrator

3 weeks ago

Kildare Co Kildare, Ireland Suir Engineering Full time
Client Accounts Administrator - 1 Year Fixed Term Contract Horse Racing Ireland

Location: On site / Newbridge, Co. Kildare, Ireland
job type: Fixed Term / Full-time
Sector and subsector: Accounting & Finance | Other

Salary: Competitive Salary

The role of Horse Racing Ireland Client Accounts Administrator reports into the Client Accounts Manager. The responsibilities & competencies required are as follows:

Role Purpose

This role will be responsible for providing best in class customer service to the large range of client account holders to include efficient responses to all queries.

Responsibilities:

· Provide excellent customer service to all HRI clients, handling a large volume of queries and issues in confidence at all times.

· Distribution of prizemoney from Weatherby’s UK & France Galop on a monthly basis

· Processing cash and journal receipts to accounts on a daily basis.

· Payment of Third-Party Invoice on behalf of Clients via Banking online

· Assisting the team during the development of the Racing Administration System - RÁS.

· Updating client account records and general account administration.

· Carry out credit control processes on overdue accounts & assist in quarterly output of Forfeit List

· Assist in processing the non-payers foal levy and liaising with the industry services department.

· Liaising with other Industry related Bodies

· Undertaking and completing various reconciliations including Bank Reconciliations as required.

· Weekly Audit of all Journals

· Other duties and ad hoc project involvement as required.

Key Capabilities:

Customer Focus

· Gets to know our internal customers.

· Always interacts professionally with employees and adapts own manner to suit individual needs.

· Takes pride in delivering a high-quality Finance service and is knowledgeable about each people process.

· Resolves queries at point of contact or escalates accordingly.

Developing Self

· Actively seeks to develop by seeking feedback to gain insights for required improvement and proactively identifies skills gaps.

· Develops self-awareness through being curious, listening and sharing with colleagues.

· Identifies and utilises internal and external opportunities to learn about the wider organisation as well as expanding functional Finance knowledge.

· Approaches every activity with a desire for success and a ‘can do’ attitude.

· Understands own goals and objectives and how these impact wider department objectives, prioritising activities and taking accountability for completion.

· Displays an understanding of the importance of deadlines and an ability to meet same, striving to surpass expectations while maintaining high standards for attention to detail and adhering to company procedures.

· Brings potential solutions rather than problems to manager/colleagues.

· Considers all activities to be worthy of review for effectiveness and efficiency of process.

· Adjusts positively to changing tasks or new responsibilities when needed and is comfortable with new technologies.

Leadership

· Focuses on individual accountability in role and takes responsibility for the successful completion of own tasks.

· Shows initiative and energy to get things done.

· Is creative in approach and can think outside the box in terms of problem solving.

Team

· Builds relationships with team members and stakeholders.

· Shares knowledge with others and is open to learning from other colleagues.

· Illustrates willingness to help others and is approachable.

Skills and Experience

· Excellent interpersonal, communication skills and customer service skills and the ability to build good working relationships

· Excellent phone manner with good written communication skills

· Proven experience of maintaining confidentiality

· Proficiency in Microsoft Office

· Ability to adapt to learning new systems and processes

· Previous experience in a busy office environment

· Experience in working to tight deadlines

· Excellent organisational skills and ability to manage deadlines

· Knowledge and interest of the racing industry would be an advantage

Please note this is a fixed term contact.

Closing date for applications: 29th April 2024.

Horse Racing Ireland is an equal opportunities employer with a strong commitment to diversity, inclusion and equality at all levels of the organisation.

Apply for this position

First Name

Last Name

E-mail

LinkedIn profile

Phone

Location

CV file

Do you have an interest in horseracing?

What are your salary expectations?

What is your notice period?

Have you been referred to this job by a current Horse Racing Ireland employee? No Yes

Apply for this position First Name Last Name E-mail LinkedIn profile Phone Location CV file Do you have an interest in horseracing?
What are your salary expectations?
What is your notice period?

Have you been referred to this job by a current Horse Racing Ireland employee? No Yes Cover note
The administrator of your data is Horse Racing Ireland with its registered office in Kildare, Ireland, R56XE37, at Ballymany, The Curragh . The data is collected for the purposes of recruitment for the position given in the advertisement, it can also be processed in future recruitment processes with your additional consent. Providing personal information is voluntary. You have the right to access the data, correct or delete it. Detailed information on the processing of personal data by Horse Racing Ireland can be found in the principles of data processing in Occupop and our Privacy Policy I agree to the processing of my personal data by Horse Racing Ireland for the purposes of this recruitment process for the position specified in the advertisement. I consent to the processing of my personal data by Horse Racing Ireland for the purposes of future recruitment processes. By applying to this job you accept the Privacy Policy #J-18808-Ljbffr

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