Operations Manager
2 weeks ago
Who we are Fenero is a multi-award winning company of approachable tax experts who support financial success for contractors, freelancers and solopreneurs. We believe freedom and flexibility in choice of work leads to enhanced personal fulfilment and greater economic opportunities. We empower our customers to step more confidently into different types of work and to maximise their financial success while doing so. We are an inclusive team of over 100 team members across Ireland and in Kerala, India, led and united by our five core values of One Team, Customer Experience, Better every day, Win Right and Boundless Ambition. Role Summary This role will initially provide cover for the Director of Operations for the duration of her maternity leave. On return from leave, the Operations Manager will report to the Director of Operations and serve as a member of the Operations Division Management Team. This position's primary responsibility is ensuring organisational effectiveness by providing leadership across all client service business functions, and contributing to the development and implementation of organisational strategies, policies and practices. The Operations Manager will work closely with the Senior Leadership Team and within the Management Team to initiate, drive and execute business improvement activities and projects in the areas of: Customer Experience Quality Efficiency People development. Your day to day Model and reinforce a dedication to our mission, vision, and values. Improve the operational systems, processes and policies in support of the companys strategic objectives. Increase the effectiveness and efficiency of operations teams through improvements to each function as well as coordination and communication between functions.Works closely with other teams and leaders to share resources, streamline processes, and impact on business objectives. Responsible for overseeing the delivery of all client services in line with service level targets, customer experience standards and operations KPIs. Responsible for capacity and resource planning, organising and monitoring all activities and processes across Umbrella, CX, PLC, FLC, Personal Tax and new functions as required. Responsibility for capacity and resource planning of the offshore Indian team and for overseeing quality and efficiency improvements. Prepare weekly and monthly operations KPI reports Provide insightful reporting and analysis to senior leadership, highlighting key performance indicators and actionable insights. Drive initiatives in the management team and organisationally that contribute to long term operational excellence and customer experience improvements. Help each team member solve challenges, identify priorities, and remove obstacles to their efficiency, effectiveness, and engagement to ensure that all responsibilities are managed in an accurate, comprehensive, timely and controlled manner. Communicate company-wide priorities and help team members set and track goals that link up to these priorities. Develop Operations OKRs that support organisational planning and strategy and Ensure that all operations projects and activities are conceived of and executed in the context of overall strategic business objectives priorities Manage probation, performance improvement plans and career development for your team members. Diagnose gaps between goals and results (considering the impacts of the individual, team, and company on individual performance) and help create a plan to close those gaps. Clarify the results and timeline required, resources available, and consequences of missing goals. Your skills and competencies Previous operations management experience (5+years) with strong leadership qualities and the ability to role model company competencies and values Ability to think with a strategic mindset and contribute to the strategic development of operations within the overall business objectives Ability to create and execute plans to support company strategies Great communication, problem-solving and cross-functional collaboration skills Willingness to engage in ongoing learning and development activities to increase skills and knowledge Self-motivation with drive, enthusiasm and commitment Ability to work well under pressure in a team environment will be essential Skills: Operations management Manage a team Holiday Planning KPI management Benefits: Group Life Assurance Pension Fund EAP Remote first working
-
Senior Quality Specialist
4 months ago
Dublin, Ireland Endo Operations Limited Full timeDescription The Senior Quality Specialist, Quality Operations leads an individual system and assists in managing the Quality System functions for cGxP manufacturing and distribution activities from local and Third Party manufacturing facilities. Provides quality guidance on product transfers and validations and will ensure that all activities related...
-
Operations Manager
2 weeks ago
Dublin, Ireland Tiger Resourcing Group Full timeOperations Manager Location: IrelandReporting to: Operations Director and Ireland DirectorRole Our client is seeking an Operations Manager to join their Leadership team in Dublin. You will be responsible for providing inspired leadership for the operation of our client's various business departments, such as Project and Service, which involves making...
-
Operations Manager
5 days ago
Dublin, Ireland Flogas Full timeAbout the role: Flogas is seeking an experienced Operations Manager to join our LPG Division. The LPG Division provides home heating and cylinder gas solutions to domestic and commercial customers nationwide. The successful candidate will be responsible for ensuring that we drive operational efficiencies and safety standards across the LPG business. The...
-
Operations Manager
2 weeks ago
Dublin, Ireland Tiger Resourcing Group Full timeJob DescriptionOperations Manager Location: IrelandReporting to: Operations Director and Ireland DirectorRole Our client is seeking an Operations Manager to join their Leadership team in Dublin. You will be responsible for providing inspired leadership for the operation of our client's various business departments, such as Project and Service, which...
-
Operations Manager
4 weeks ago
Dublin, Ireland Staycity Group Full timeWe are currently looking for an Operations Manager to join Staycity - City Quay Dublin, on a full-time permanent basis. This is an excellent opportunity for an individual with a great attitude and friendly manner to join the team at an exciting time for the group. The ideal candidate is ambitious with excellent people skills and attention to detail.Our...
-
Operations Manager
4 weeks ago
Dublin, Ireland Staycity Group Full timeWe are currently looking for an Operations Manager to join Staycity - City Quay Dublin, on a full-time permanent basis. This is an excellent opportunity for an individual with a great attitude and friendly manner to join the team at an exciting time for the group. The ideal candidate is ambitious with excellent people skills and attention to detail.Our...
-
Operations Manager
3 months ago
Dublin, Ireland PREMIER SUITES PLUS Dublin Leeson Street Full timePosition: Assistant Operations Manager (Full Time Permanent, 39 hours per week )Location: PREMIER SUITES PLUS Leeson StreetCompany DescriptionPREM Group is a leading hospitality company operating across Europe, with a portfolio of over 30 hotels and serviced apartment properties, in addition to other businesses. We value doing the right thing, fostering an...
-
Operations Manager
4 months ago
Dublin, Ireland Bank of Ireland Full timeOperations Manager Dublin, Republic of Ireland | Hybrid Temporary - Fixed Term | Full time Closing date: Jul 24, 2024
-
Removals Operations Manager
6 months ago
Dublin, Ireland Red Recruit Full time**Join Our Clients Team as a Commercial Moving Developer in Dublin!****Job Advertisement: Operations Manager**Are you an experienced professional with a penchant for operational excellence? We are in search of an Operations Manager to take charge of daily removal operations, staff planning and management, client satisfaction, and the meticulous maintenance...
-
Insurance Operations Manager
4 weeks ago
Dublin, Ireland Oliver James Full timeOur client is seeking to hire an experience Operations Manager for their Dublin offices. The day to day tasks will include: - New client in take review - Develop and implement the standard operating procedures - Oversee the claims process - Develop, maintain, and effectively manage communications with customers and brokers throughout the application and...
-
Senior Operations Manager
1 month ago
Dublin, Ireland Sigmar Recruitment Full timeAbout Your New Employer Sigmar Executive is delighted to be partnering with one of Irelands largest indigenous support service organisations. With more than 25 years in the business, they now support some of the most prestigious organisations in Ireland and have clients from across the business & industry, healthcare, education and retail sectors. About Your...
-
Hotel Operations Manager
1 month ago
Dublin, Ireland Red Chair Recruitment Full timeRed Chair Recruitment are presently looking for a Hotel Operations Manager for one of our clients, a 4* hotel based in Co. Dublin. The successful candidate will be tasked with overseeing the day-to-day operations of the hotel, work with the hotel Operations Director to set budgets and implement proposals, adhere to company policies and procedure and ensure...
-
Operational Development Manager
3 months ago
Dublin, Ireland Cardinal Health Full timeThe Operational Development Manager will lead efforts to align internal processes and ways of working within a large-scale ecommerce transformation program. This role focuses on identifying continuous improvement opportunities and implementing them in close cross-functional collaboration with UX, Product, Marketing Operations, and IT partners. The...
-
Mechanical Operations Manager
1 month ago
Dublin, Ireland King and Moffatt Full timeJob DescriptionDeliver projects to the client in a safe and very high-quality manner. Maintain and develop relationships with our key partners. This role is primarily a management position but does have leadership elements to it. The contracts managers/senior PMs; senior engineers; planners and various other personnel (as required by the circumstances)...
-
Ads Operations Manager
4 weeks ago
Dublin, Ireland Think Differently Full timeMy client is an innovative advertising tech company that have built a unique platform to drive social innovation and reach. They understand that scale combined with hyper local marketing communication brings performance to a new level. They are media experts and operate with some of the worlds biggest brands. They are now looking to hire a Meta Ad...
-
Security Operations Manager
6 months ago
Dublin, Ireland Alter Domus Full timeABOUT US We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the...
-
Wealth Management Operations
2 weeks ago
Dublin, Ireland Allied Irish Bank Full timeWealth Management Operations This role is based in the Operations department of Goodbody, the Client Support Services department is an amalgamation of our traditional Middle Office, with our Account Opening, Account maintenance and Pension Administration teams. This is a vibrant and exciting area, it maintains an environment of evolution, strategic foresight...
-
Sales Operations Manager
2 months ago
Dublin, Ireland Dolby Laboratories Full timeJoin the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment...
-
QA Operations Manager
3 weeks ago
Dublin, Ireland Cpl Resources Full timeAbout SK biotek: SK biotek Ireland, an SK pharmteco company, is a global Contract Development and Manufacturing organisation (CDMO) with state-of-the-art facilities in Korea, US, France and Ireland. We are part of the wider SK Inc. with revenues of $88 billion in 2022. Our mission is to make what matters for a healthy, happier world, from grams to tonnes....
-
HR Operations Manager
2 weeks ago
Dublin, Ireland Beacon Hospital Full timeJob Title: HR Operations Manager Department: HR Reports to: Director of Human Resources Date: November 2024 Overall Purpose of Job Beacon Hospital employs 1900+ employees dedicated to the provision of excellent care to our patients. Human Resources is instrumental in recruiting, on-boarding, and supporting the employees and management throughout...
