Senior Onsite Support Engineer

3 weeks ago

Ireland Astellas Ireland Full time

Senior Onsite Support Engineer About Astellas At Astellas we are making treatments that matter to people. We are tackling the toughest health challenges putting the patient at the heart of every move we make. Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn't a buzzword - it's a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division. We have developed ground-breaking, innovative medicines in immunology, oncology and urology. Our medicines are extending and saving the lives of cancer patients, making transplantation possible and improving the quality of life for those living with conditions where needs are often overlooked. We take a patient-focused approach, that allows us to convert brilliant early science into treatments and solutions that directly improve and save patients' lives. From lab to clinic to patient, we focus on the most promising science, empower the best talent to pursue it, and develop life-changing solutions alongside the best partners. The Opportunity The On-Site Support Engineer is responsible for providing comprehensive onsite technology support and services to ensure optimal performance of all IT infrastructure and systems at assigned sites. This role involves installation, maintenance, troubleshooting, and repair of hardware and software, as well as providing excellent customer service to resolve technical issues efficiently. Responsibilities Provide timely technical support for hardware, software, and network issues, performing routine maintenance, system updates, and installations of equipment like computers and peripherals. Troubleshoot and resolve technical issues, performing hardware repairs, system updates, and using diagnostic tools to address faults. Offer exceptional customer service by addressing technology concerns, training end-users, and providing effective solutions. Maintain accurate documentation of service requests, incident reports, and maintenance logs, and provide regular status updates to management. Ensure compliance with company policies, industry standards, and security protocols to protect client data and IT infrastructure. Collaborate with on-site and remote teams, sharing knowledge, improving processes, and acting as a liaison for remote teams when needed. Essential Knowledge & Experience Proven experience in technical support or field services, ideally in manufacturing or research environments, with strong knowledge of hardware, software, networking, operating systems, and troubleshooting skills. Excellent communication and customer service skills, with the ability to work independently, manage multiple tasks, and collaborate effectively across cultures and regions. Familiarity with pharmaceutical business processes, ITIL, Agile, and IT Service Management (ServiceNow ITSM), including Service Desk and Change Management processes. Preferred certifications (CompTIA A+, Network+, Microsoft Certified) and experience with Microsoft products (Teams, OneDrive, M365, Azure). Valid driver's license and willingness to travel required. Education Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience. Additional information This position will require on-site work and may require occasional evening or weekend work. The position may require 24/7 on call shared with other team members. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

  • Data QA Engineer

    4 weeks ago

    ireland Trilogy International, A Korn Ferry Company Full time

    Data QA Engineer / 6 Month Contract (+Extensions)/ Hybrid (1-2 days onsite Per week)Trilogy is currently hiring for Data QA Engineers on a contract basis for one of our financial services clients.Technical Skills:5 Years working as a Quality Engineer in the data space5+ years experience with SQL3+ years Experience with R, PythonExperience with ETL/ELT...

  • Application Support Engineer

    4 weeks ago

    ireland Anson McCade Pty Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Anson McCadeManaging Consultant @Anson McCade | Connecting Tech Visionaries with Tomorrow's InnovatorsLocation: Dundalk, Co. LouthOnsite: Up to 3 days per weekThe Opportunity:A global software company renowned for its award-winning Enterprise Resource Planning...

  • Senior Technical Engineer

    11 hours ago

    ireland CMS Full time

    Job Details Senior Technical Engineer   Key Role Requirements The Senior Technical Engineer role is an onsite position responsible for the oversight of the security systems across the Bank’s UK and EMEA portfolio. The role focusses on maintaining the systems to deliver optimum performance and minimising business impact and service...

  • Senior Data Engineer

    4 weeks ago

    ireland Trust In SODA Full time

    Remote - Must be based in IrelandSalary: €75kTechnical Recruitment Consultant (Software Engineering, Product, Design)We are seeking a Senior Data Engineer to design, implement, and maintain advanced data storage systems while ensuring data privacy, consistency, and high availability.The role involves collaborating with engineering and product teams to...

  • Senior Engineer

    8 hours ago

    Ireland ICDS Full time

    Senior Engineer Portlaoise€70-75k + Transport/Allowance, Pension, + BenefitsOur client is a leading main contractor who currently require Senior Engineer in Laois for al large project which will run for 2+ years'.Requirements:• A third level degree in Engineering/construction or similar • A minimum of 5 years' experience with a main building contractor...

  • Building Services Engineer

    8 hours ago

    Ireland ICDS Full time

    Building Services Engineer (M & E Coordinator) | Meath & Dublinc.€95k+, Bonus, Pension, Car, Healthcare & Benefits.Our client has a unique opportunity for a high calibre Building Services Engineer/Mechanical & Electrical Coordinator. Reporting to the Building Services Manager, you will assist in the Management of the Mechanical and Electrical services...

  • Senior Application Security Engineer

    4 weeks ago

    ireland GemPool Recruitment Full time

    Get AI-powered advice on this job and more exclusive features.Senior Application Security Engineer at GemPool RecruitmentGemPool is a specialised IT recruitment agency that provides top IT jobs.We are currently hiring for one of our clients for the position of Senior Application Security Engineer. This is a full-time opportunity to play a pivotal role in...

  • Senior Data Engineer

    3 weeks ago

    Ireland Reperio Human Capital Full time

    Senior Data Engineer 101726 Desired skills: Senior Data Engineer, ETL, AWS, Remote, Ireland, Python Senior Data Engineer €85,000 - €90,000 p/a Remote Ireland Reperio have partnered with an excellent SME in the transportation industry. They are looking for a Senior Data Engineer to play a leading role in their small but high...

  • Senior Data Engineer

    3 weeks ago

    Ireland Reperio Human Capital Full time

    Senior Data Engineer (AWS) 98797 Desired skills: Senior Data Engineer, AWS, Ireland, Remote, Python, PySpark Senior Data Engineer (AWS) €80,000 - €95,000 Ireland Remote Reperio have partnered with an up and coming SME that operates within the transportation industry. They are looking to introduce a Senior Data Engineer skilled...

  • Senior Engineer

    2 weeks ago

    Ireland ICDS Full time

    Senior EngineerLongford€70-80k + PackageRequired for leading main contractor undertaking a large Pharmaceutical project in Longford.Key responsibilities:• Supporting the Project Manager and the wider team to provide technical advise on the project• Daily liaison with the project team, design team and subcontractors• Perform technical verifications of...

  • Senior UI Engineer

    3 weeks ago

    Ireland Optum Full time

    Senior UI Engineer – Dublin/Letterkenny, Hybrid Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will...

  • Senior Engineer

    11 hours ago

    ireland Skilled Careers Full time

    The role sits across the Dublin region and will see you work as a Senior Engineer providing operational, strategic and contractual direction to multiple teams.  ?  About you: Experience planning, coordinating and supervising of technical aspects throughout the project Previously worked for a Main Contractor  Handful of years experience in...

  • Senior DevOps Engineer

    3 weeks ago

    Ireland Reperio Human Capital Full time

    Senior DevOps Engineer 100085 Desired skills: Senior DevOps Engineer, DevOps, Cloud, Python, Remote, Ireland Senior DevOps Engineer Remote, Ireland/ UK Salary: 75K+ Permanent, Full-time We are currently in the process of looking for an experienced Senior DevOps Engineer for our exciting global partner. Ideally, you will have at...

  • Senior Software Engineer

    3 weeks ago

    ireland NGIS Full time

    Get AI-powered advice on this job and more exclusive features.NGIS EU is a global leading dedicated Geospatial and Sustainability company. We are an impact focused company with a mission to use our skills and capabilities to address significant global challenges including climate change, biodiversity and sustainable development. We are a Google Premier...

  • Senior Software Engineer

    4 weeks ago

    ireland NGIS Full time

    NGIS EU is a global leading dedicated Geospatial and Sustainability company. We are an impact focused company with a mission to use our skills and capabilities to address significant global challenges including climate change, biodiversity and sustainable development. We are a Google Premier Partner and we specialise in designing and building high performing...

  • Senior Energy Engineer

    2 weeks ago

    Ireland ProSource Recruitment Limited Full time

    ProSource Group are seeking a Senior Energy Engineer on behalf of one of Ireland's leading consultancies. This is a hybrid role and has the option of working in Dublin, Cork, Galway or Limerick. The successful candidate will be expected to manage, design, develop & evaluate energy related projects or programs to reduce or improve energy costs & energy...

  • Senior Energy Engineer

    3 weeks ago

    Ireland ProSource Recruitment Limited Full time

    ProSource Group are seeking a Senior Energy Engineer on behalf of one of Ireland's leading consultancies. This is a hybrid role and has the option of working in Dublin, Cork, Galway or Limerick. The successful candidate will be expected to manage, design, develop & evaluate energy related projects or programs to reduce or improve energy costs & energy...

  • IT Support Engineer

    4 weeks ago

    ireland Reperio Human Capital Full time

    Desired skills:IT Support, Level 2 Support, Active Directory, Office 365HybridMy client is exclusively seeking a Level 2 IT Support Engineer to join their team in Dublin. This role is perfect for someone with a strong Windows/Microsoft background and a passion for solving technical issues. The candidate will also have the chance to be involved in ongoing...

  • Senior .NET Developer

    11 hours ago

    ireland D R Newitt Full time

    Job Description If you’re a Software Developer with extensive .NET and SQL experience, looking for a step up then I might have the role for you. It’s a senior role for a global manufacturing business in Co. Kildare, with some hybrid working (3 days onsite). You’ll be customising their PLM application which is used across the entire business...

  • Senior UPS Engineer

    3 weeks ago

    Ireland Clear Engineering Recruitment Full time

    Senior UPS Engineer Ireland Work for leading OEM in the Critical Facilities sector, specialising in UPS productions and a tyrant within the Data Centre Market Enjoy working as a Senior UPS specialist for an growing and established company across multiple verticals of Critical Environments. €, – €, Basic Bonus €5k-7k Overtime (OTE...