Learning & Development Multi-brand Training Specialist

4 weeks ago

South Dublin, Ireland Motor Distributors Limited Full time
Learning & Development Multi-brand Training Specialist (224)

Motor Distributors Limited, the exclusive importer and distributor of Mercedes Benz, SMART & BYD in Ireland, wishes to recruit a Learning & Development Multi-brand Training Specialist to support its Learning and Development function.

We are looking for an experienced, motivated, hands-on and supportive professional who will ensure that our Dealer network and internal parties stay ahead of competitors in terms of product knowledge, sales operating processes, manufacturer certification programs and other skills required to meet our multi-brand standards.

Reporting to the Head of Learning and Development, the successful candidate will be
responsible for supporting the implementation of our training and learning and development programs as part of our Passenger Car and Van multi-brand product strategy.

This is a multifaceted, hybrid role that offers great scope and variety of work, to that end the role requires a person with a high degree of flexibility and adaptability. The successful candidate will play a key supporting role to our Dealer Network Partners, Manufacturer Partners and Internal employees, bringing value to the role by aligning their skills and competencies with department and organisational goals and objectives.

Main Duties and Responsibilities:

Plan, implement and support Multi-brand Passenger Car and Van training requirements.
  • Delivering (and design where necessary) core organisational in-house training programmes utilising a range of media and blended learning concepts.
  • Facilitating training needs analysis to identify learning priorities across the dealer networks and wider organisation.
  • Implement Mercedes-Benz C-Suite and multi brand training certification standard for PC & Van.
  • Implement internal reporting structure that monitors network activity & standards.
  • Ensure sales training programs support new model launch activity for all brands.
  • Assist with the delivery, implementation, and support of identified strategic objectives as specified in MDL’s strategic plan.
  • Ensure our annual training schedule is delivered on time & in-line with our multibrand strategy.
  • Facilitating training needs analysis to identify learning priorities across the organisation.
  • Evaluate the training effectiveness, providing recommendations for improvements.
  • Provide management reports on training results to assist with correct planning.
  • Travel to various brand Global Training Forums and Events.
  • Support the maintenance of network and staff databases, continuously monitoring standards.
  • Daily management of the annual organisational learning and development plan.

Required Skills, Knowledge, and Experience

 
  • Significant previous experience in the training and development space.
  • Solid working knowledge of training theories and methods.
  • Experience in delivery of training across multiple formats: Instructor Led, Face to Face, Virtual & Digital.
  • Excellent communication, coaching and interpersonal skills.
  • Ability to demonstrate a solid blend of theoretical knowledge and practical skills to deliver engaging and effective learner experiences.
  • Good commercial awareness with a good understanding of best practice in sales processes and systems.
  • Self-motivated and self-confident, with the ability to work on own initiative.
  • Excellent presentation and facilitation skills with the ability to guide and adapt to different styles and groups.
  • Strong listening and creative problem-solving skills.
  • Data literate with good IT and analytical skills, and a high level of attention to detail.
  • Adaptable and flexible to changing technologies, processes, and environments.
  • Technology integration, familiar and comfortable with the integration and use of social and digital media for training purposes.
  • The ability to influence and gain the respect of our Dealer network partners.
  • A persuasive style with a positive determination to achieve results and meet deadlines.
  • Good project management skills, ability to plan, process and deliver results.


Competency and Behaviour Framework (CBF) most important attributes for success

Top 5 competencies for role Behaviours - most important attributes for success 1
Training Skills:
Presentation skills
Technology Proficiency

Ability to deliver engaging and dynamic presentations across multiple formats:
Face to Face, Virtual & Digital.
Create a positive learning environment for learners.
Proficiency in using training technologies and multimedia. 2 Communication, collaboration & Interpersonal skills
Excellent communication and soft skills with the ability to collaborate with different stakeholders across the business. Capability to create inclusive learning environments.

Consistent communication including timely and regular feedback with Manager.
3 Planning, Organisation and Time management
Excellent planning and organizational skills with the ability to prioritise and manage multiple projects. Efficient time management skills to maximise delivery timetables.
4 Self-Motivated
Self-motivated with a sense of ownership and accountability. Positive, proactive ‘can do’ attitude.
5 Adaptability and Flexibility
Ability to adapt and respond to changes in environment. Participation in ad hoc training project work as role requires.

To apply for this role, please forward your letter of application, together with full Curriculum Vitae, and an indication of your salary expectations.

Motor Distributors Limited is recognised as Ireland’s leading and most distinguished motor vehicle importer and distributor, representing many of the world’s leading motor brands. We are best known as the Irish Distributor for Mercedes-Benz since 1954 and following extensive research in the global electric vehicle market, BYD and Smart are our latest chosen brands to import into Ireland.

About Mercedes Benz:
Mercedes-Benz is a pioneer of automotive engineering and one of the world's most successful automotive companies. It is one of the leading global suppliers of high-end luxury passenger cars, premium vans and trucks.

As a pioneer of automotive engineering, Mercedes-Benz sees shaping the future of mobility in a safe and sustainable way as both a motivation and an obligation. The company's focus therefore remains on innovative and green technologies as well as on safe and superior vehicles that both captivate and inspire.

About BYD:
BYD are global leaders in EV technology.

Founded in February 1995, BYD is a high-tech company devoted to leveraging technological innovations for a better life. After more than 28 years of high-speed growth, with operations in over 50 countries
BYD has played a significant role in industries related to electronics, auto, renewable energy and rail transit.

About Smart
Smart is a German automotive marque. Smart Automobile Co., Ltd. is a joint venture established by Mercedes-Benz AG and Zhejiang Geely Holding Group in 2019.

As a new-premium, intelligent and all-electric auto brand, Smart offers premium products with futuristic design and advanced technology that are perfect for modern urban lifestyles.

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