IT - IT Specialist 2nd Level Support (m/f/d)

1 month ago

Germany, Ireland Universitätsklinikum Düsseldorf Medical Services GmbH (UKM) Full time

Professional work in an exciting and modern environment: Universitätsklinikum Düsseldorf Medical Services GmbH (UKM) is one of four wholly-owned subsidiaries of the University Hospital Düsseldorf (UKD), the largest hospital in Düsseldorf. The activities in a maximum care hospital are diverse and interdisciplinary. We are responsible for key areas of the UKD's daily operations and guarantee optimum care for secondary processes. This includes the areas of project management, construction & technology, laundry, AEMP, security services, UKM IT, logistics, archives and much more.

Universitätsklinikum Düsseldorf Medical Services GmbH serves the UKD in the area of UKM IT, among other things, and supports the UKD's IT infrastructure with a wide range of IT services. IT support plays a very important role in this. To sustainably strengthen our team in 2nd level support in the area of UKM IT, we are looking for five

IT - IT specialist 2nd level support (m/f/d)

As an IT specialist in 2nd level support, you will be responsible for analyzing and solving hardware and software problems for our IT users at the university hospital and will be a competent contact person for our users with more complex IT issues.

If you enjoy the following tasks....

  • Analyzing hardware and software problems and developing solutions using a ticket system according to the ITIL standard
  • Installation and maintenance of hardware and software
  • Development and implementation of support processes
  • Carrying out tests and analyses
  • Creation of documentation and instructions
and you bring the following with you....
  • Completed training as an IT specialist or comparable qualification with an IT focus
  • Sound knowledge of IT technology and handling hardware and software
  • Strong knowledge in dealing with clients (computers, printers, scanners...etc.)
  • Experience in managing external service providers and in the field of media technology (projector, screen, TV & sound systems)
  • Experience in dealing with customers and solving problems
  • Commitment, reliability and an independent and responsible working style
  • Strong analytical thinking with a willingness to participate in training and further education
  • Good written and spoken German skills
  • A strong customer focus, enjoyment of working with people and team spirit round off your profile

.... then we really want to get to know you

What you can expect from us:
  • Permanent employment in a future-proof workplace
  • Attractive remuneration in accordance with the TV-L collective agreement with 30 days' vacation, special payment, company pension scheme, etc. Pension scheme etc.
  • Thorough induction and collegial support
  • Best work-life balance thanks to flexible working hours
  • A whole catalog of diverse training opportunities for professional and personal development
  • Interesting and varied projects in the areas of clinics, research, teaching and infrastructure
  • Attractive employee discounts (e.g. staff canteen, corporate benefits & gym pass)

Have we piqued your interest? We look forward to receiving your informative application documents, stating your earliest possible starting date - preferably by e-mail, in PDF format - to: ukm.bewerbungen[AT]med.uni-duesseldorf.de

UKM University Hospital Düsseldorf Medical Services GmbH
A subsidiary of the University Hospital Düsseldorf
Building 11.75, 2nd floor, Human Resources Department, PF 812
Moorenstraße 5, 40225 Düsseldorf

Keyword: 231121 IT-FI 2nd-Level-Support (m/f/d)
(Please always state in the subject line)

Please only send copies of your documents by post, as application folders/documents will not be returned. The measles vaccination is mandatory for employees in healthcare facilities (IfSG). Severely disabled applicants will be given preference if equally qualified. Our data protection information:

  • IT - IT Specialist 2nd Level Support (m/f/d)

    1 week ago

    Germany, Ireland Universitätsklinikum Düsseldorf Medical Services GmbH (UKM) Full time

    Professional work in an exciting and modern environment: Universitätsklinikum Düsseldorf Medical Services GmbH (UKM) is one of four wholly-owned subsidiaries of the University Hospital Düsseldorf (UKD), the largest hospital in Düsseldorf. The activities in a maximum care hospital are diverse and interdisciplinary. We are responsible for key areas of the...

  • IT System Administrator with focus on networks and IT security

    3 days ago

    Germany, Ireland meco IT GmbH Full time

    Join us and write your success story with us! For over 25 years, meco has been offering its customers IT solutions from a single source - from strategy consulting to day-to-day business management. With a wealth of experience, expertise and great passion, we work internationally for customers from various industries. They rely on us because we take a...

  • IT - Medical IT Specialist (m/f/d)

    1 week ago

    Germany, Ireland Universitätsklinikum Düsseldorf Medical Services GmbH (UKM) Full time

    Professional work in an exciting and modern environment: Universitätsklinikum Düsseldorf Medical Services GmbH (UKM) is one of four wholly-owned subsidiaries of the University Hospital Düsseldorf (UKD), the largest hospital in Düsseldorf. The activities in a maximum care hospital are diverse and interdisciplinary. We are responsible for key areas of...

  • IT-Supporter / Systemadministrator (m/w/d)

    3 weeks ago

    Germany, Ireland GeraNova Bruckmann Verlagshaus GmbH Full time

    We are an innovative and dynamically growing media company. We are one of the leading and largest special interest providers in the German-speaking world in our Travel, Home, Hobby and Pets subject areas. Under the umbrella of the GeraNova Bruckmann publishing house, we publish around 40 magazines and specials as well as over 500 book novelties per year and...

  • IT Systemadministrator

    3 weeks ago

    Germany, Ireland SmartPractice Europe GmbH Full time

    We are an internationally active pharmaceutical company with headquarters in Greven and sister companies in Hillerod, Denmark and Rome, Italy. We are looking to strengthen our competence team as soon as possible and in full-time or part-time a IT System Administrator / IT Support (m/f/d) Your tasks and responsibilities: 1st and 2nd level support...

  • IT Onsite Technician

    1 month ago

    Germany, Ireland BIRKENSTOCK GROUP B.V. & CO. KG Full time

    BIRKENSTOCK is a global universal brand that appeals equally to all consumers regardless of geographical location, gender, age and income. The company's historical roots can be traced back to 1774. With around 6200 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To guarantee our quality standards, we manufacture...

  • IT/EDP Administrator

    2 days ago

    Germany, Ireland Pharmamedia Dr. Müller Full time

    We are looking for immediately IT/EDP Administrator - IT Specialist System integration (m/f/d) Leimen Full-time PharmaMedia Dr. Müller GmbH PharmaMedia Dr. Müller GmbH is a young, established and expanding company near Heidelberg. We produce microbiological culture media under pharma-compatible conditions. Our products are primarily used...

  • IT Systems Analyst

    3 days ago

    Germany, Ireland KBV Kassenärztliche Bundesvereinigung Full time

    More than 100,000 practices work with the IT designed, developed or certified by the National Association of Statutory Health Insurance Physicians. For our largest department, IT and Digitization, Telematics and Interoperability, in the center of Berlin, we are looking for a permanent specialist (f/m/d) to start as soon as possible. IT Systems Analyst...

  • Senior Cloud Architect

    1 month ago

    Germany, Ireland ]init[ AG Full time

    Senior Cloud Architect (m/f/d) in Berlin Do you want to successfully integrate cloud solutions into digital projects for eSociety with us? Are you looking for a highly motivated environment to shape the digital transformation, from the idea to the process to implementation? Then become part of ]init[ in the role of Senior Cloud Architect (m/f/d)! This...

  • Team Lead Cloud Solutions

    1 month ago

    Germany, Ireland ]init[ AG Full time

    Team Lead Cloud Solutions (m/f/d) in Berlin Do you want to play a key role in an agile team and successfully steer it through digital projects for eSociety? Are you looking for a highly motivated environment to shape the digital transformation, from the idea to the process to implementation? Then become part of ]init[ in the role of Team Lead Cloud...

  • End User Services Engineer

    4 weeks ago

    Germany, Ireland CureVac Corporate Services GmbH Full time

    Design. Progress. Together. CureVac Corporate Services GmbH, a wholly owned subsidiary of CureVac SE, combines the central functions of the CureVac business group. CureVac is a global biopharmaceutical company in the field of mRNA technology, with more than 20 years of expertise in researching, developing and optimizing the versatile biological molecule...

  • (Senior) Global Master Data Manager

    15 hours ago

    Germany, Ireland BIRKENSTOCK GROUP B.V. & CO. KG Full time

    BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply footed on a family tradition of shoemaking that can be traced back to 1774. With around 6200 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce...

  • (Junior) IT Consultant

    15 hours ago

    Germany, Ireland LAMILUX Heinrich Strunz GmbH Full time

    (Junior) IT Consultant (m/f/d) AI & Data Analytics Mobile working 30 days Vacation Attractive compensation package Development opportunities BusinessBike Employee- PC program You master new challenges every day and love to work independently. You want to help shape real success. Do you also have an employer who appreciates this? Around...