Contract Analyst

We are recruiting for a Contract Analyst for our client based in Celbridge, Co Kildare .

You will be responsible for the preparation, negotiation, renewal and financial analysis of annual Service Contracts across their client base. This is an essential role within their aftersales division, helping to achieve the commercial goals of the company.

Suitable candidate must have experience in a similar role, or compliance role with strong analytical experience.

This role is starting as an 11 month contract with view to permanency.

We are offering salary of €40k to €42k + Flexi time + Hybrid.

Duties and responsibilities:

Service Contracts Administration:

• Prepare, issue and follow up Service Contract renewals according to the rolling monthly/quarterly customer contract schedule
• Monitor and track all new plant commissioning and installations to ensure the capture of Service Contracts across the installed base before installation
• Provide weekly target updates to the Head of Internal Service
• Update and upload Service Contracts on the internal IT systems ensuring current revisions are maintained at all times
• Site visits as required
• Process and input all Service Contract orders and invoicing in accordance with the Company’s financial procedures
• Track the Contract Backlog Report to ensure the scheduling of all Service Contract orders are delivered within agreed time frames
• Take ownership of resolving all Service Contract queries in a timely manner

General Administration Duties:

• Carry out administrative duties to support the efficient and effective operation of the Service Department as required
• Respond to all Customer enquiries in a professional and efficient manner and ensure that all queries are closed out without delay
• Develop, maintain, and continuously improve upon the requirements of the role
• Provide coverage within the Service Department during periods of absence
• Participate in company Stock Checks as required

Requirements:

• 3rd Level Qualification desirable, preferably from an analytical, engineering or business background
• 1-2 years of experience in a similar role
• Strong attention to detail is essential
• Have excellent communication skills with the ability to communicate effectively with customers and colleagues
• Ability to work under pressure in order to meet deadlines
• Have strong analytical, problem solving and decision making skills
• Flexibility to working hours required to cope with customer requirements and cope with urgencies if they arise

On Offer:

• Salary of €40k to €42k depending on experience