Deputy General Manager-Daytime Role

3 days ago

County Westmeath, Ireland Career Vision Recruiters Full time

Career Vision Recruiters are looking for an experienced Deputy Manager to join the team of this Accommodation Facilities Service Provider in the Athlone area. The Deputy Manager, reporting to the General Manager, plays a critical role in ensuring the well-being and overall experience of residents within the property. You will act as the primary point of contact for residents and will support the General Manager in overseeing all aspects of resident welfare, property management, team coordination and employee development. As a Deputy Manager, you will have the unique opportunity to make a meaningful impact on the lives of the residents. This role offers a diverse set of responsibilities, from ensuring the well-being and satisfaction of our residents to managing a dedicated team. By joining this team, you will be at the forefront of creating a welcoming and supportive living environment, promoting a sense of community, and addressing the needs of the residents. Your contributions will directly enhance the quality of life for those under your care. If you are a compassionate and organised hospitality professional with a desire to make a positive difference in people's lives, we encourage you to apply for this role and be a vital part of our community. Roles and Responsibilities: Operations Management ? In support of the General Manager, or in the absence of, lead and manage the facility, operation, staff, contractors and suppliers in line with company objectives, guidelines and regulatory requirements Cost and Budget Management ? In support of the General Manager, ensure that all OPEX, procurement and supplier costs are controlled and in line with operational, budgetary and regulatory requirements Rooms and Property Management ? Manage rooms, occupancy, allocation in line with company objectives, resident guidelines and regulatory requirements, including the onsite F&B, Maintenance, Housekeeping and Security teams Front Desk Management ? Oversee the Front Desk team, providing guidance, training, and support ? Ensure that the Front Desk operation runs smoothly and efficiently, including managing resident arrivals, visitor check-ins, departures and security protocols Open and Closing Procedures ? Ensure that all opening and closing procedures are carried out by team members according to established protocols ? Conduct regular checks and take the necessary action to verify compliance with security, and health and safety measures New Team Member and Resident Induction ? Provide comprehensive induction for all new team members to acquaint them with the property's policies, procedures, and standards. ? Extend the same induction process to new residents to ensure they are aware of the community guidelines and resources available. Resident Welfare ? Maintain a welcoming and supportive environment for all residents ? Address resident concerns and inquiries promptly and professionally ? Foster a sense of community and ensure a high standard of living for residents Database Management ? Maintain an accurate and up-to-date resident database ? Keep detailed records of ? Resident information ? Leases ? Contracts and agreements ? Contact details The ideal candidate: Previous experience in hospitality, property management or related roles is preferred Driving licence, as the nature of this role may require travel Strong work ethic, hospitality and service skills Able to work flexible hours, including evenings and weekends as needed Excellent interpersonal and communication skills, with the ability to interact effectively with residents and manage team members Experience in F&B Management Cultural sensitivity and awareness Organisational and problem-solving skills to manage resident welfare and database effectively Attention to detail A broad understanding of different cultures and a sensitivity to diversity in backgrounds Garda vetted - this can be arranged Have understanding and compassion for people in vulnerable situations Please reach out to Karen to learn more about this position. Skills: FOH Hospitality Management Hospitality Hotel Operations

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