▷ (10/24/2025 A) Head Sommelier

2 weeks ago

Ennis, Ireland Dromoland Castle Hotel Full time

Dromoland Castle, one of Irelands most iconic five-star hotels, is seeking an experienced and passionate Head Sommelier. In this pivotal role, you will be responsible for delivering an exceptional and immersive wine experience across our fine dining restaurant, lounges, and luxury events. Blending operational expertise with strategic vision, you will oversee all aspects of wine service, from cellar management and supplier relations to curated pairings and team development. This is a hands-on leadership position where you will inspire excellence, elevate guest experiences, and contribute meaningfully to Dromoland Castles ongoing pursuit of Forbes Five-Star service standards. Key Responsibilities Oversee the full wine operation including list development, purchasing, stock management, and supplier relationships. Maintain accurate stock levels, ensure proper rotation, and uphold cleanliness, security, and organisation of cellars. Work closely with the Purchasing Department to ensure timely, cost-effective orders for daily service and special events. Guest Experience & Service Delivery Deliver expert wine service across all outlets with a focus on bespoke pairings and guest engagement. Enhance revenue through intelligent upselling of wines, champagnes, aperitifs, and digestifs. Drive guest satisfaction by offering an elevated experience in line with Forbes Five-Star expectations. Sales, Strategy & Innovation Continuously evaluate the wine list to keep it exciting, balanced, and in line with Dromolands culinary vision. Monitor trends and work with Chefs and F&B teams to create dynamic wine and beverage pairings. Ensure all pre-service areas (e.g., chilled wine, polished glasses) are prepared to the highest standards before service or functions. Leadership & Team Development Lead, mentor, and motivate the sommelier and wider service team to consistently deliver excellent standards. Conduct regular performance reviews, workplace assessments, and team training sessions. Foster a team culture focused on service excellence, product knowledge, and attention to detail. Operational Excellence Manage cellar organisation and adhere to SOPs around requisitions, procurement, stock control, and loss prevention. Ensure compliance with all health, hygiene, and safety regulations in beverage storage and service areas. Complete accurate reporting and maintain documentation using systems like Procure Wizard. The Ideal Candidate Proven experience as a Head Sommelier or Senior Sommelier in a luxury, fine-dining, or five-star hospitality environment. Strong understanding of global wine regions, varietals, vintages, and food pairings. Excellent communication and guest service skills, with a warm, confident approach. A hands-on leader who inspires and develops others. Highly organised, commercially aware, and focused on continuous improvement. Experience with stock control systems such as Procure Wizard is advantageous. WSET qualifications or equivalent preferred. Benefits: Competitive salary (commensurate with experience). Pension Scheme. Sick Pay Scheme. Free Leisure Centre Access. Free meals whilst on duty. Free Parking On Site. Wellness / wellbeing programme. Discounted rates across the Dromoland Resort & Estate. Opportunities for ongoing training and development. Eligibility to Work Please note:Applicants must have the right to live and work in Ireland without restriction. Skills: Sommelier Wines WSET Forbes

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