15h Left hotel day ambassador

1 day ago

Dublin Pike, Ireland citizenM hotels Full time

Description We are looking for a hotel day ambassador who embodies hospitality across multiple roles: customer service, receptionist, concierge, barista, mixologist, logistics and more. You will be a citizenM ambassador, free to be yourself to do the best job you can. Our aim is to make work fun and ensure guests have a great experience.
Application Deadline: 6 October 2025
Department: Hotels
Employment Type: Permanent - Full Time
Location: Dublin, Ireland
Reporting To: hotel manager
Compensation: €2,709 / month
Your Typical CitizenM Shift Could Include Making sure everyone gets a warm welcome as soon as they walk in
Helping guests at the self check-in kiosks (there is no reception desk)
Preparing and serving hot and cold breakfast and meals
Brewing coffee or mixing a signature cocktail
Being a secret concierge to the city, answering guests’ questions about places to visit, eat, shop or party
Maintaining the living room and canteen clean, and arranging food displays for the next shift
Assisting guests with requests regarding facilities and potentially learning new tech skills
Handling reservations in the property management system (PMS)
Preparing societyM meeting rooms where applicable
Qualifications and Qualities A genuine touch: Treat all people as you would treat your best friends
A passionate attitude: Be collaborative, optimistic and spread good vibes
A smart thinker: You like to find simpler, better and bolder ways to do things; you are curious and detail-oriented
Real caring: You show empathy for people and the planet; you create positive change and are open to diverse perspectives
Fluent in English; other languages are welcome as well
What’s in it for you Living wage employer
Flexible schedules
Performance rewards
Access to citizenM learning and development programs
Career progression
Full immersion (training) program for new starters
Perks and benefits of joining our team
Meal & coffee on shift
Pension scheme
CitizenM uniform and comfy shoes by On Running
Wellbeing program (EAP)
Global opportunities to work in other citizenM hotels worldwide
Referral program – €1000 bonus if your friend joins
Typical shifts: the hotel operates 24/7 with a rotating flexible schedule. Typical day shifts are approximately 6:50 am–3:10 pm or 2:50 pm–11:10 pm. We consider your preferences to help you balance other life plans.
Equality and inclusion: citizenM loves diversity. We are an equal-opportunity employer and welcome applications from everyone.

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