Software Support Engineer
1 day ago
Dairymaster are currently recruiting for: Software Support Engineer
Job Type: Full Time
Location: Dairymaster Global Headquarters, Causeway, Tralee, Co. Kerry, Ireland.
Role
- Supporting the customers & handling of software related requests/ queries.
- Dealing with the external customer calls and resolving as quickly as possible.
- Troubleshoot and identify cause of issues to resolve.
- Record communication, actions, decisions, resolutions, feedback accurately on Customer+.
- Cover software support phone on a cyclical basis / be available periodically as required for out-of-hours telephone support.
- Provide internal software support when/if required.
- Ensure documentation kept up to date with accurate information in accordance with company documentation control procedures.
- Setting up of new installations as and when required.
- Product training for new clients as and when required.
- Foster teamwork and a positive working environment with your immediate colleagues and with the wider Dairymaster team.
- Research and develop new ideas for products, services and processes.
- Provide timely and up-to-date reporting of project progress, results and resources as required by management.
- Demonstrate initiative in suggesting and implementing improvements that add value to Dairymaster and/or our customers.
- Positively engage with the implementation of new strategies, structures, processes or procedures by the company.
- Continually strive to update your own technical knowledge, as well as your understanding of the company products, services and customer needs.
- Constantly promote awareness of best industry practices, providing company training as required.
- Contribute to projects as required by management or your direct supervisor.
- Cover other duties as and when required.
Requirements:
- Degree/Diploma in Computer Science or related field.
- Knowledge of dairy farming an advantage
- Experience in a customer care role environment desirable
- Ability to work on own initiative, in a fast-paced environment with very good attention to detail.
- Excellent interpersonal, teamwork and communication skills (both verbal and written).
Viewing of a portfolio either online or soft copy is desirable.
An attractive salary is on offer for the right candidate.
We aim to fill these positions immediately, interested applicants should email their C.V along with a cover letter describing why they are suited to this position to recruit@dairymaster.com Applicants should make sure to put position name in the subject line of the email.
Closing date for applications: Friday 17th January at 5pm
#J-18808-Ljbffr
-
Senior Software Engineer
1 day ago
Tralee, Ireland Red Chair Recruitment Full timeRed Chair Recruitment is partnering with a global leader in satellite communications to find a Senior Software Engineer for their state-of-the-art Innovation and Engineering center in Killarney, Co. Kerry. Responsibilities: Analyze requirements and design efficient software solutions. Contribute to product development in areas like software architecture,...
-
[12/26/2024 A] C++ Software Developer
1 day ago
Tralee, Ireland RedChair Recruitment Full timeWe are seeking a senior C++ Developer with a strong background in software design and development to work in a team that will implement next generation features for our client in Killarney, Co. Kerry. EDUCATION: Bachelor’s or Master’s Degree in Computer Science or a related engineering discipline is preferred. PROFESSIONAL QUALITIES: - Strong problem...
-
Senior Software Engineering Manager
18 hours ago
Tralee, Ireland NetApp Full timeJob Summary As a Senior Engineering Manager, you will plan, lead, and manage engineering and cloud services programs. You will lead a team of developers and QA engineers to implement, test, and deliver high-quality additions to our Cloud Volumes Service product in collaboration with our partners at Microsoft. Responsibilities will include: - A major part...
-
Tralee, Ireland RedChair Recruitment Full timeJob Title: Customer Support Representative Hybrid Role – Option to work remotely 2 days per week. Main Responsibilities: - Logging and responding to customer support requests via phone, email, and social media. - Troubleshooting broadband, Wi-Fi, and telephony issues. - Reporting network outages to the network team. - Remotely accessing customer...
-
Commissioning Engineer
1 day ago
Tralee, Ireland Liebherr Container Cranes Ltd Full timeThe successful candidate will be responsible for all aspects associated with the Commissioning of products manufactured by Liebherr Container Cranes. The cranes manufactured have high capital value and include electrical equipment for H.V distribution, PLC's, controller drives and IT technology. This challenging role will require a self-motivated individual...
-
Junior Engineer
1 day ago
Tralee, Ireland Quanta Consultancy Services Ltd Full timeJunior Engineer - Waterford, Ireland - 12-Month Contract Are you interested in joining a world-leading biopharmaceutical company, focused on developing advanced and innovative treatments for those suffering from rare diseases? This is a fantastic opportunity to work in a state-of-the-art facility in Waterford. You will be joining a leading...
-
Quality Engineer
1 day ago
Tralee, Ireland Collins McNicholas Recruitment Full timeWe are looking for a Quality Engineer to join a Precision Engineering Facility based in Shannon, Clare on a permanent contract. Our client primarily contract manufactures and offers precision engineering solutions to top Medical Device companies in Ireland. Quality Engineer's Responsibilities: - Perform DHR reviews to facilitate the timely release of...
-
Facilities Engineer
1 day ago
Tralee, Ireland Astellas Full timeBuilding your career at Astellas continues to offer inspiring challenges and a chance to make your mark in doing good for others. Our open and progressive culture is what makes us Astellas. It is a culture of doing good for others and contributing to a sustainable society. Reporting directly to the Facilities Engineering Lead, the Facilities Engineer will...
-
▷ [3 Days Left] Service Engineer
1 day ago
Tralee, Ireland Liebherr Container Cranes Ltd Full timeThe successful candidate will be employed as a Service Engineer within the customer service department. The main responsibilities are to provide remote and on-site support for Liebherr customers and global network of mixed sales companies. While ensuring a customer focus and continuous improvement. Close cooperation internally and with external departments...
-
Technical Operations Engineer
1 day ago
Tralee, Ireland Fexco Limited Company Full timeFexcoDrive Operations are currently recruiting for a Technical Operations Engineer to join their team. This role is a permanent, full-time position with the opportunity to work from our offices based in Killorglin, Co. Kerry with flexibility to work a hybrid model. Job Purpose Technical Operation are a key contributor to the scope, design and deployment of...
-
Tralee, Ireland Life Science Recruitment Full timeWe’re currently recruiting for an exciting opportunity with an award-winning Pharmaceutical organization based in Tipperary. This is an excellent position for anyone who is looking to join a leading multinational who are one of the best at what they do. Duties 1. Reporting to the B-Con OSD Operations Lead, the Operations Engineer provides day-to-day...
-
Turnover Lead
1 day ago
Tralee, Ireland NRL Full timeTurnover Lead - Tralee Responsibilities: 1. Utilise engineering documentation and electronic data from client and client design team and other various sources to define work scope in system-by-system packages, enabling controlled and disciplined commissioning and startup activities. 2. Transfer project responsibilities to the startup and commissioning...
-
▷ (1/20/2025 A) Turnover Lead - Tralee
18 hours ago
Tralee, Ireland John Sisk & Son Ltd Full timeTurnover Lead - Tralee Responsibilities 1. Utilise engineering documentation and electronic data from client and client design team and other various sources to define work scope in system-by-system packages, enabling controlled and disciplined commissioning and startup activities. 2. Transfer project responsibilities to the startup and commissioning...
-
Mechanical Estimator
18 hours ago
Tralee, Ireland Euro Executive Recruitment Full timeJob Title: Construction Estimator (Fabrication Experience) Location: Ireland (Tipperary) Employment Type: Full-time Job Overview: AA Euro Group are seeking an experienced and detail-oriented Construction Estimator with a strong background in fabrication to join our client`s team. The successful candidate will play a pivotal role in providing accurate and...
-
IT Change
12 hours ago
Tralee, Ireland RedChair Recruitment Full timeOur client is looking for an IT Change & Release Management – Vice President. You’ll drive change processes, support the CAB, assess impact, and ensure smooth transitions across the Americas Division. If you’re a proactive problem solver with excellent communication skills, we want you! Responsibilities: - Implement unified change processes across...
-
Tralee, Ireland PM Group Full timeOverview We currently have an opportunity for a Project Controls Specialist to join our Managed Service site-based team in Tipperary. You will be a member of the Project Services Department reporting to the Department Manager with your Line Manager being based on Site. This Department is responsible for the commercial and financial management of our...
-
Site Manager Roles
1 day ago
Tralee, Ireland Leap29 Full timeConstruction Site Manager - Solar Leap29 is thrilled to offer an exceptional opportunity on behalf of a leading energy company involved in the full project lifecycle. We are recruiting Construction Site Managers for utility scale solar projects, with positions available in Waterford, Kilkenny, and Cork. Role Overview The Construction Site Manager will...
-
IT Analyst-Helpdesk
1 day ago
Tralee, Ireland Liebherr Container Cranes Ltd Full timeResponsibilities In this role your purpose is to proactively support the existing business processes and IT systems. You will have interactions with users and stakeholders in all internal departments (e.g., Production, Quality, Purchasing, Design, Sales), and sister companies. The day to day activity is a mixture of phone/teams support and hands on device...
-
Only 24h Left! Information Security Analyst
18 hours ago
Tralee, Ireland RedChair Recruitment Full timeWe are currently looking for an Information Security Analyst to join our client’s Global Technology team in their offices in Tralee, Co.Kerry. The successful candidate will report to the IAM Security Analyst Team Lead. The ideal candidate must be diligent, reliable and adaptable with a logical approach to Security Administration and Identity Access...
-
Senior Accountant
12 hours ago
Tralee, Ireland Randstad Client Solutions Ireland Full timeOne of our practice clients in Kerry are currently hiring for a Senior Accountant. The firm specialises in accounting, taxation, audit and corporate finance and are one of the leading practices within Kerry. Key Responsibilities: Prepare and file Corporation Tax Returns accurately and timely. Prepare company financial statements, ensuring compliance with...