RM Systems

Vacancy details
Role title: RM Systems & Best Practice Manager
Your role: This dual-role position is responsible for the ownership of the RM systems portfolio – including Sabre Revenue Optimiser (RO), Dynamic Availability, Sabre Sonic Inventory (SSI), Fares Manager (FM) and the new Dynamic Pricing system — including strategic optimization as well as the operational integrity of the systems and the development of RM best practices, driving adoption across revenue management teams and ensuring we exploit the full set of capabilities to drive maximum revenue for the airline.
Context: There has been significant change in the systems landscape in Revenue Management during the past few years and this transformation continues with the opportunity to introduce greater AI capabilities.
Key Accountabilities System Management: Owner of the portfolio of systems used by Revenue Management teams including Sabre RO, DA, SSI and FM and future DP solution. Partner with Sabre and other systems suppliers to maximize / enhance the capabilities of these systems to optimize revenue performance.
Lead configuration, parameter tuning, and environment maintenance across RM platforms to ensure data integrity and optimal system performance.
Best Practice Management Define, document, and institutionalize RM best practices across forecasting, pricing, overbooking, and inventory control.
Evaluate and benchmark RM processes against industry standards; develop and implement training programs to uplift team capabilities.
Cross-Functional Collaboration Partner with CSPO and Commercial teams to ensure RM systems support broader commercial strategies.
Partner with our Joint Business partners to ensure RM systems support commercial strategies.
Team Management Lead, coach and develop a small team of analysts to achieve agreed objective and maintain high performance.
Set clear goals, monitor progress and provide constructive feedback.
Foster a positive, collaborative and accountable team culture.
Your qualifications and key criteria: The ideal candidate will bring deep domain knowledge of airline revenue management, hands-on technical proficiency with Sabre tools, and a passion for continuous improvement in a high-growth, complex airline environment.
Essential Qualifications/Experience Degree in Engineering, Business, Aviation, Data Science, or related field; Master’s preferred.
5+ years of experience in airline revenue management or RM systems management; network carrier experience preferred.
Deep understanding of RM science: forecasting, optimization, segmentation, and dynamic pricing.
Proven experience in leading system projects, upgrades, or transformations in a high-revenue airline environment.
Excellent analytical and communication skills; ability to translate between technical and business audiences.
Strong Excel, SQL, and business intelligence/reporting skills; experience with Python, Power BI, or Tableau a plus.
Aviation experience highly desirable.
Essential competencies/skills Demonstrated ability to influence and lead without formal authority.
Strategic thinker who can align technical capabilities with commercial objectives.
Detail-oriented with a strong bias toward action and process improvement.
Passion for airline commercial strategy, technology, and innovation.
Ability to work independently and as part of a multi-airline team.
Demonstrated ability to lead / mentor team members and build a values-oriented team culture.
We are an equal opportunities employer and welcome applications from all qualified candidates. We are dedicated to cultivating an inclusive and respectful work environment that values employees' unique backgrounds, experiences, and perspectives.

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