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Business Credit
4 weeks ago
Location/Office Policy: Artane, Dublin 5 (with Hybrid Working)
What is the Role:
A role now exists as Business Relationship Manager in our Dublin North Team to manage and develop a portfolio of customers across a number of industries and will offer the successful candidate the opportunity to enhance their customer relationship, credit and negotiation skills.
This is an exciting opportunity to shape the new operating model for our Medium sized business customers and working towards our vision of Making Business Happen Together.
Key accountabilities:
- Own and manage a portfolio of medium sized SME customers across various sectors.
- Manage all aspects of the customer relationship with strong focus on prudent credit management and generating mutually profitable relationships.
- Develop the portfolio to support our customers and seek new business opportunities.
- Be active and visible in the marketplace with regular customer and key stakeholder engagements.
- Be a positive Team player.
What you Will Bring:
- Must be QFA qualified
- A proven level of credit experience including a leading role in deal negotiation, credit application preparation, presentation to Credit Committee and fulfilment.
- Strong customer relationship management experience to include commercial negotiation, portfolio management, risk management and business development.
- Proven ability to build and develop strong and collaborative relationships - both internally and externally.
- Proven track record of managing and delivering stretching targets – including new business acquisition.
Key Capabilities:
- Customer First - the capacity to deliver an efficient and professional service to a portfolio of Business Banking clients, building strong customer relationships and maximizing the relationship potential through best in class service delivery.
- Ensures Accountability - To take ownership of the role and its accountabilities and objectives and holding self and others accountable to meet commitments.
- Business Development - Proactively identifies potential assets and lines of business through internal & external networks and builds a healthy pipeline of transactions; converts pipeline focusing on business risk appetite.
- Customer Acquisition and Development - Proactively identifies potential customers and builds a healthy pipeline; converts pipeline focusing on tailored customer needs; nurtures new and existing relationships, builds value to develop and grow customer relationships.
- Credit Risk Analysis - Understands and analyses factors to assess creditworthiness and risk mitigation of providing a particular product for an existing or potential customer in a timely and accurate manner.
- Customer Relationship Management - Responds to customers' questions through multiple channels. Proactively and consistently demonstrates excellent customer service and provides tailored financial solutions resulting in a sustainable relationship with the customer and increasing satisfaction and loyalty.
Why Work for AIB
We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.
Some of our benefits include:
- Variable Pay
- Employee Assistance Programme
- Family leave options
If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Noelle Ryan, at careers@aib.ie for a conversation.
AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie.
Closing Date: Friday 21st March 2025 (just before midnight)
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