Staff Network Development Engineer- Automation

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
The Cloud Network Services (CNS) Systems Delivery team at ServiceNow is a forward-thinking group focused on transforming global network operations through automation and innovation. They design and maintain scalable network solutions across datacentres and cloud environments, fostering a collaborative and inclusive culture that values creativity, continuous learning, and technical excellence.
What you get to do in this role:
Orchestration and Automation:
Design and code new automations and on-platform optimizations
Develop and maintain network automation pipelines using tools like Ansible , Go, Python, Bash, Terraform, etc.
Collaborate with platform teams to build, update, and enhance flow designer orchestration to maintain a unified platform for all network deployments globally.
Network Engineering:
Actively participate in the cloud networking team, handling all proactive aspects of network deployment and orchestration.
Drive the delivery of business-critical public cloud infrastructure worldwide.
Ensure network capacity meets established business and technical requirements.
Operate and troubleshoot systems to quickly identify and resolve issues.
Manage network augmentation as the organization grows.
Take a leadership role in root cause analysis and resolution of network issues.
Participate in a rotating “on call” schedule with other team members.
Systems and Platform Development:
Provide feedback and partnership to infrastructure architects on design improvements and contribute to the design process for new initiatives.
To be successful in this role you have:
10+ years of experience in network engineering, focusing on internet and datacenter operations, and 4+ years of experience in network automation.
Advanced knowledge of scripting and coding in Java, Python, and Go.
Experience with network automation languages and tools such as Ansible, Netmiko, Python, Go, and Terraform.
Ability to quickly learn new technologies in a fast-paced environment.
Solid understanding and hands-on experience with key network technologies
Proficiency with Juniper's Junos, Cisco IOS, Cumulus (Linux), and Rest API.
Understanding of CI/CD, Git, and Infrastructure as code principles.
Familiarity with monitoring tools like Grafana, Prometheus, Kentik, and Thousand Eyes.
Industry certifications such as CCNP, CCIE, JNCIP, JNCIA are a plus.
Desired Skills:
Comfortable working in agile and fast-paced environments.
Excellent verbal, written and presentation skills.
Strong problem-solving and analytical abilities.
Developer-level experience with the ServiceNow Platform.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

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