Clinical Support Specialist Orthopaedics

Overview

Clinical Support Specialist Orthopaedics – B. Braun Medical Ltd. Job Location: Dublin, Ireland. Hybrid working model. Requisition ID: 7840.

B. Braun is one of the world’s leading healthcare suppliers. We employ over 68,000 people in 64 countries and operate in 18 therapy fields, focusing on hospitals, medical practices, pharmacies, nursing, emergency services and at-home care. We are celebrating 45 years in Ireland and are recognised as a Great Place to Work in Ireland.

Role overview: The Clinical Support Specialist Orthopaedics will join the Aesculap team and provide clinical support for strategic accounts in the Leinster area. The Aesculap division is a long-standing partner for surgical and interventional treatment concepts in inpatient and outpatient care, with a focus on orthopaedic surgery among other areas. The Aesculap Academy has supported medical practitioners, hospital personnel and hospital management since 1995.

Job Title: Clinical Support Specialist Orthopaedics

Duration: Permanent

Reporting to: Aesculap Business Lead

Location: Leinster Based

Role: Clinical Support Specialist Orthopaedics – responsible for maintaining an existing customer base and becoming an integral part of the sales team by providing clinical support for strategic accounts in the Leinster area.

Responsibilities

- Provide in theatre support to Consultants and nursing staff regarding the use of products/orthopaedic implant systems
- Provide accurate information regarding all products and their indications for use to orthopaedic consultants and nursing staff
- This is a clinical/educational role. Organize and facilitate educational/clinical advice to customers in an acute setting
- Provide first class service and seamless supply to customer including implants systems training, supporting the theatre team to ensure surgical procedures proceed successfully
- Provide Clinical Support in Orthopaedic theatre setting for B Braun Hip and Knee (Primary & Revision) procedures to Surgeon/Nurse requirements
- Represent the Company and its products in a professional manner at all times
- Provide in theatre support to consultants and nursing staff regarding the use of products
- Provide accurate information regarding all products and their indications for use to Orthopaedic consultants and nursing staff
- Provide first class service and seamless supply to customer including training, stock checks, timely deliveries and supporting the theatre team to ensure the operation proceeds successfully
- Establish and maintain relationships with key accounts/customers
- Keep abreast of developments and trends within the territory and monitor & feedback competitor activity to the Aesculap Business Lead
- Liaise on a clinical basis with prospective and existing customers to monitor clinical satisfaction and needs
- Develop good clinical and business relationships with Regional Key Opinion Leaders
- Promote and grow the key product range with relevant customers with a clinical need for the product, focusing on Orthopaedic Surgeons and hospitals
- Develop the B Braun Aesculap Orthopaedic/Power Tools portfolio
- Deliver education and training on a group and individual basis within the Hospital setting – Theatre & HSSD
- Attend exhibitions and conferences both nationally and internationally as required
- Maintain appropriate and up-to-date product knowledge on the Company’s range of products/services to ensure accuracy of communications and a strong reputation with customers

Aptitude and Ability

- Good interpersonal skills
- Team player, also able to work unsupervised and use initiative
- Positive outlook
- Strong sense of urgency to respond to customer needs
- Good communicator with the ability to deal with customers effectively at all levels
- Ability to coordinate and train other staff and customers
- Resilient – able to operate in a challenging and fast-paced environment

Knowledge and Skills

- Problem solving skills and decision making
- Excellent communication and personal networking skills

Basic Requirements

- Experience in Orthopaedics
- Experience of theatre
- Proven experience building customer relationships
- Experience of the local healthcare sector
- Clean Full Driving License
- Flexibility to travel regularly throughout Leinster and further as needed
- Must be eligible to work in Ireland

Benefits

- 25 Days Annual Leave
- Bonus Scheme
- Company Car/Car Allowance
- Company Pension Scheme
- Health Insurance
- Recognition and Long Service awards
- Health and Well-being Allowance
- Financial Further Education Support

We cultivate a culture of inclusion for all employees that respects individual strengths, views, and experiences, believing differences enable us to be a better team and drive innovation and results. We are passionate about improving people’s health.

We are passionate about our people. Passionate about our business. Passionate about B. Braun

B. Braun Medical Ltd. | Susan Tansey | email: hrbbmirl.ie@bbraun.com

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