Grafton Street Fashions Christmas Sales Advisor

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Join to apply for the Grafton Street Fashions Christmas Sales Advisor role at Marks and Spencer
Grafton Street Fashions Christmas Sales Advisor,

Summary

Grafton Street Fashions Christmas Sales Advisor

All the details

Purpose

Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.

Key Accountabilities

The Key Accountabilities describe the activities you will do within your role:

Customer

Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours
Always put the customer first and prioritise customer before task
Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
Involvement in Plan A activity to support store and local community initiatives

Selling

Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
Actively take part in store events to achieve selling targets.
Create selling opportunities at all service points

Store

Understand the store business priorities and play your part to improving the store performance
Follow safe and legal working practices
Make every penny count by working productively and minimise losses throughout the store
Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve

Team

Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs
Own your personal development, continuing to look for opportunities to grow your knowledge
Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team

Seniority level Seniority level Entry level
Employment type Employment type Part-time
Job function Job function Sales and Business Development
Industries Retail
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