Technical Support Specialist

3 weeks ago

Dublin, Ireland Motor Distributors Ltd. Mercedes-Benz Full time

Motor Distributors Limited, the exclusive importer and distributor of Mercedes Benz, smart, BYD and XPENG in Ireland wishes to recruit a Technical Support Specialist to join our Passenger car After-Sales Department, based in our Head Office on the Naas Road, Dublin 12. The successful candidate will assist with the following duties. Main duties and responsibilities to include: Providing technical support to our Dealer Network. Liaising with Manufacturers on technical issues. Supporting technical training for the Dealer Network. Providing excellent levels of customer support. Resolving complaints. Carrying out technical office administration. The successful candidate will ideally: Be a qualified Motor Technician, with a minimum 3- 4 years experience. Possess a strong technical background, with a proven track record in Motor Vehicle After-Sales. Have good I.T. and analytical skills, and high level of attention to detail. Display excellent customer service and communication skills. Be self-motivated, with the ability to work on own initiative. Have strong interpersonal skills, with the ability to gain the respect of our Dealer network. Have a positive attitude toward achieving results and meeting deadlines. Work well as part of a team. Have a full, valid driving licence. Be willing to travel to Dealer Branches, and Manufacturers facilities as required. Experience in a similar role would be an advantage. If you meet the above criteria and wish to be considered for this position, please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae. Skills: Qualified Motor Vehicle Technician It & Analytical Skills Attention to Detail Full & Valid Driving Licence

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