Checkout Manager
16 hours ago
Checkout Manager | Retail Grocery | North County Dublin
We are seeking an experienced Checkout Manager to join a busy supermarket in North County Dublin on a full-time basis. This is an excellent opportunity for someone with retail supervisory experience who is committed to delivering exceptional customer service.
Salary: €25,000-€28,000 per annum
The Role:
This is a full-time position working an average of 42.5 hours per week, 5 days over 7, including weekends and public holidays. The role may evolve to 3 days Checkout Management and 2 days HR/Admin support.
Main Duties:
- Overall management of a busy checkout department
- Supervision of a team of 8-10 staff on duty
- Rostering for a team of approximately 25, including supervisory staff
- Queue management and ensuring excellent customer service
- Ensuring all staff have the tools required for their role
- Covering tills during peak periods and supporting the customer service desk
- Overseeing the store end of home delivery operations
- Departmental housekeeping and adherence to relevant legislation
- Staff training, development, and mentoring
- Assisting the store manager in other areas as required
Requirements:
- Minimum 2 years’ experience managing a busy checkout team in a retail grocery environment
- Experience with till/cash register systems
- Strong people management and leadership skills
- Excellent communication, organisational, and multi-tasking skills
- Experience in staff training and development
- Ability to remain calm under pressure and deliver excellent customer service
- Flexible to work early starts, late finishes, and weekends
- Fluent in English, both written and spoken
- Able to work independently and as part of a team
Benefits:
- Free parking
- Group Health Insurance (reduced rates)
- Group Pension Scheme
- Excellent training and career development opportunities
- Staff Reward & Recognition initiatives
- Employee Assistance Programme (EAP)
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