Crisis Management Specialist

Securitas Security Services are currently recruiting a Crisis Management Specialist to be based in Dublin. This is a Hybrid role.(Minimum 3 days per week in the office) Summary: The Crisis Management Specialist (CMS) is responsible for ensuring a rapid and coordinated response to crisis situations within their assigned region. The role involves collaborating with threat analysts, responding to alerts, activating the Crisis Management Team (CMT), facilitating team operations, and supporting post-crisis activities such as After-Action Reviews and Report (AAR) and training. The CMS plays a critical role in maintaining organizational resilience and business continuity during crisis events. Key Responsibilities: Stakeholder Engagement: Maintain regular communication with threat intelligence teams to stay updated on potential risks. Use intelligence reports to prepare for and manage crisis events. Liaise with emergency response teams (operational security) and ensure the processes are aligned. Works closely with LinkedIn vendors, looking to utilize the existing services to bring maximum performance to the immediate and wider teams. Responding to Alerts: Monitor and assess alerts in real-time as reported by the threat analysts. Trigger appropriate actions based on the nature and severity of the alert. Serve as the first point of contact during emergencies, ensuring swift escalation of issues Activating the Crisis Management Team (CMT) Initiate the CMT when a crisis is identified. Ensure key stakeholders are notified and the team is assembled promptly. Maintain readiness protocols to ensure the CMT can be activated at any time. Facilitating CMT Operations: Oversee and manage the operations of the CMT during an incident. Ensure effective communication, decision-making, and resource allocation. Provide logistical support to the CMT to keep the response process efficient. Document Management: Maintain accurate and up-to-date records of all crisis incidents, including timelines, decisions, and actions taken. Support After Action Review process by collecting the feedback from stakeholders and compiling the findings into reports to improve future crisis management strategies. Provide input into communication sent by GSOC on behalf of Global Security (Travel advisories, Incident advisories etc.) Training & Networking Industry: Coordinates and supports internal and external training sessions for the Crisis Management Team (CMT) at LinkedIn. Holds regular meetings with internal and external stakeholders, including threat analysts, Protective and Strategic Intel (SI/PI), Emergency Response Teams (ERT) and the Global Security Operations Center (GSOC). Participates in training and engagement activities provided by the Risk Intelligence Center (RIC) at Securitas. Attends external industry events, both online and in person, to stay current on best practices and trends. Collaborates with counterparts in similar roles across the industry to share insights and improve crisis management strategies. Skills and Qualifications: Experience in crisis management, emergency response, or related fields. Strong communication and organizational skills. Ability to work under pressure and make critical decisions in real-time. Familiarity with risk assessment and threat analysis Proficient in document management systems and reporting tools. Minimum Hiring Standards: Must have the ability to speak, read, and write English. Must be willing to participate in the Companys pre-employment screening process, including drug screen and background investigation. Working Conditions: With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include: Successful passage of background and reference checks, job related in addition to any mandatory licensing requirements. Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others. Must be available for occasional limited notice travel approximately 5-15% of the time. Required to work long hours without advance notice or significant breaks as needed. Require on-call availability during off-hours, as crises can arise unexpectedly Required to adjust the schedule regularly and working hours necessary to meet operational needs Required ability to handle multiple tasks concurrently. Benefits Life Assurance Sick Pay Scheme Bereavement payments up to 3 full days pay Employer Contribution Pension Scheme from the day you join the Company Excellent proven opportunities for fast career progression, training, and development opportunities Christmas Savings Scheme 24-hour EAP (Employee Assistance Programme) free confidential counselling and advice supporting our employees in several areas. Discounted Private Healthcare Scheme (Cash back on everyday medical costs, such as dental check-ups, optical, GP and Emergency Department visits.) (HSF) Internal recognition schemes Bicycle to work scheme from the day you join the Company (Save up to 52% on a bike and accessories) Employee Refer a friend incentives and payment Substantial Maternity Leave top up payment Securitas is an equal opportunities Employer P.S.A. Licence Number : 00352 Website: Available jobs: Benefits at Securitas: Securitas Integrity Line: Skills: Crisis Management Supervisory Analytics