![Kinsley Power Systems](https://media.trabajo.org/img/noimg.jpg)
Sr. Manager, Service Excellence
14 hours ago
Sr. Manager, Service Excellence & Operations Requisition ID 12306 Global Function Service Location Ireland, Galway, Gort
Sr. Manager, Service Excellence & Operations
About Us:
At Natus Medical, we are a global leader in the development, manufacturing, and distribution of medical devices and software for a wide range of specialties, including neonatal care, neurology, sleep, hearing, and balance. With a focus on improving patient outcomes, we provide innovative screening, diagnostic, and treatment solutions to the medical community. Our Gort facility in Co. Galway plays a key role in manufacturing and distributing medical device products, specializing in the diagnosis of neurological disorders.
Duties and Responsibilities in this job:
- Centralized Service Operations: Oversee parts, repairs, and inventory logistics, ensuring efficient, high-quality service support worldwide.
- Service Delivery & Quality: Manage service strategy plans, product serviceability, and quality improvement initiatives; support new product developments to enhance customer experience.
- Sales & Marketing: Lead service product offerings, drive revenue growth through global key account management, and support targeted service marketing initiatives.
- Process Improvement & Project Management: Optimize service processes through Lean/Six Sigma projects, focusing on cost reduction and operational efficiency.
- Training & Development: Implement training programs for internal teams and external partners (including distribution partners), ensuring consistent skills and service standards.
Our ideal candidate will have the following qualifications and skills:
- Bachelor's degree in Engineering, Business, or related field; advanced degree preferred.
- Minimum of 5 years' experience in global service operations management.
- Proven leadership skills managing global teams and cross-functional projects.
- Strong knowledge of service operations, supply chain, and process improvement methodologies.
- Excellent communication, interpersonal, and intercultural skills.
- Strong analytical, problem-solving and continuous improvement abilities.
- Ability to work collaboratively with cross-functional teams and external partners.
- Knowledge of industry and industry standards preferred.
Here’s what you can expect:
- Competitive Salary Package: Attractive salary commensurate with experience.
- Comprehensive healthcare and life assurance coverage.
- Additional benefits, including income protection, death-in-service benefits, and more.
- Professional Development: Educational assistance, health & wellbeing events, and a recognition scheme to reward your contributions.
Equal Opportunity Employer:
Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
#J-18808-Ljbffr
-
Operational Excellence Manager
2 weeks ago
Galway, Ireland Freudenberg Group Full timeOperational Excellence Manager page is loaded Operational Excellence Manager Locations: Spiddal, Co. Galway Time Type: Full time Posted On: Posted 3 Days Ago Time Left to Apply: End Date: January 31, 2025 (30+ days left to apply) Job Requisition ID: R_00070056 Working at Freudenberg: We will wow your world! Responsibilities: - Lead all aspects of...
-
Operational Excellence Manager I
2 weeks ago
Galway, Ireland Collins McNicholas Recruitment Full timeOur client, a major multinational, is looking to hire an Operational Excellence Manager I on a permanent basis. The Role: This role is to embed a culture of continuous improvement into the site through a focus on Production Unit Excellence, Business Service Excellence, Continuous Improvement Reviews, Strategic Thinking, and a mindset that there is always an...
-
(15h Left) Operational Excellence Manager
1 week ago
Galway, Ireland Pale Blue Dot Recruitment Full time- Engineering (Continuous Improvement / Lean / Projects) Our client, a leading medical device company based in Galway, is looking for an Operational Excellence Manager to join their team. Responsibilities include but are not limited to: - Lead all aspects of the Operational Excellence program. - Provide leadership and foster cross-functional teamwork to...
-
15h Left: Enterprise Excellence Program Manager
3 weeks ago
Galway, Ireland Abbott Laboratories Full timeAbout Abbott Abbott is a global healthcare leader, we are committed to helping people live their best possible life through the power of health. For more than 135 years, we have brought new products and technologies to the world: in diagnostics, nutrition, cardiovascular, medical devices and branded generic pharmaceuticals -- that create more possibilities...
-
SR MGR OPERATIONS
2 weeks ago
Galway, Ireland TE Connectivity Corporation Full timeSelect how often (in days) to receive an alert: At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview The Senior Manager of Operations will report directly to the Plant Manager and have full responsibility for developing, implementing, and...
-
Customer Service Manager
19 hours ago
Galway, Ireland Cpl Resources Full timeCUSTOMER SERVICE MANAGER My client, an innovative online retail company dedicated to delivering exceptional customer experiences that drive loyalty and satisfaction, is looking to hire a highly motivated and experienced Customer Service Manager to lead our team of customer service agents, refine our processes, and enhance our customer communication...
-
Galway, Ireland Cpl Resources Full timeCUSTOMER SERVICE MANAGER My client, an innovative online retail company dedicated to delivering exceptional customer experiences that drive loyalty and satisfaction, is looking to hire a highly motivated and experienced Customer Service Manager to lead our team of customer service agents, refine our processes, and enhance our customer communication...
-
▷ (15h Left) Customer Service Manager
6 days ago
Galway, Ireland Cpl Healthcare Full timeCUSTOMER SERVICE MANAGER My client, an innovative online retail company dedicated to delivering exceptional customer experiences that drive loyalty and satisfaction, is looking to hire a highly motivated and experienced Customer Service Manager to lead our team of customer service agents, refine our processes, and enhance our customer communication...
-
Galway, Ireland Abbott Laboratories Full timeSr. Talent Acquisition Manager Cluster North (UK & Ireland) LOCATION: Ireland COMPANY OVERVIEW: Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and...
-
Senior Machine Learning Engineer
3 weeks ago
Galway, Ireland CVS Health Ireland Full timeCVS Health, the parent company of Signify Health, is increasing investments in digital, data, analytics and technology and Signify Health is excited to be involved! We are hiring for a dynamic new initiative for CVS Health that will run out of our state-of-the-art offices at Bonham Quay. This is your opportunity to be involved with a pioneering business that...
-
Senior Machine Learning Engineer
3 days ago
Galway, Ireland CVS Health Ireland Full timeCVS Health, the parent company of Signify Health, is increasing investments in digital, data, analytics and technology and Signify Health is excited to be involved! We are hiring for a dynamic new initiative for CVS Health that will run out of our state-of-the-art offices at Bonham Quay. This is your opportunity to be involved with a pioneering business that...
-
Quality systems Engineer
3 days ago
Galway, Ireland Smart Reactors Service Limited Full timeQuality Systems Engineer (R&D) Full Time Job Description Smart Reactors are currently seeking a Quality Systems Engineer to join our team located in Parkmore, Galway, Ireland. About Smart Reactors Smart Reactors is headquartered in Galway, Ireland and is a trusted provider of medical device coating technologies. We provide solutions to reduce thromboembolic...
-
Customer Service Representative
19 hours ago
Galway, Ireland Collins McNicholas Full timeCustomer Service Representative required with 3 plus years experience in customer service and sales.Experience in Med Tech would be an advantage and a background dealing with corporate clients. Co Galway. The successful applicant will provide an excellent service to key account holders providing extensive contract knowledge, account information, sales...
-
[Only 24h Left] Customer Service Manager New
1 week ago
Galway, Ireland CPL Full timeCUSTOMER SERVICE MANAGER My client, an innovative online retail company dedicated to delivering exceptional customer experiences that drive loyalty and satisfaction, is looking to hire a highly motivated and experienced Customer Service Manager to lead our team of customer service agents, refine our processes, and enhance our customer communication...
-
Area Sales Manager
3 days ago
Galway, Ireland FRS Recruitment Full timeArea Sales Manager - Food Service Munster & Connacht Seeking an Experienced Area Sales Manager with a proven track record Selling into The Food Service Industry -ESSENTIAL Living in Limerick or Tipperary Area Sales Manager As the new Area Sales Manager, you'll be the face of our client in your region, ensuring their customers are fully equipped with the best...
-
Finance Manager
3 days ago
Galway, Ireland FK International Full timeJob Description Our client, a well known professional services firm, based in Galway City has a requirement for a Finance Manager to join the business. Reporting to the Managing Partner, the Finance Manager will have full oversight for the day-to-day finance functions of the business. Responsibilities will include: Management of all accounting functions...
-
Customer Service Advisor
3 weeks ago
Galway, Ireland Total Talent Solutions Full timeExcellent new opportunity for an Insurance Customer Service Advisor to join a growing insurance business in Galway City. The position is permanent office-based role and has a salary of up to €32,000 with excellent benefits on offer. Tasks and Responsibilities for the Insurance Customer Service Advisor: Tasked with fostering new business growth across...
-
Field Service Engineer
2 weeks ago
Galway, Ireland SPEEDECK Full timeOur clients are predominantly business owners who are focused on ensuring their day-to-day operations perform as they should. I.T., networks, systems, and cybersecurity are generally not something they have time to consider, and that is where we step in. We manage all of the I.T. requirements so that people don't have to worry about whether their data and...
-
Sr Cloud Architect New
3 weeks ago
Galway, Ireland CPL Full timeJob title: Senior Cloud Architect Your experience & requirements needed: - Work Experience: At least 7 years of demonstrated experience as a technical lead or architect in the development of enterprise-level web applications. Proficient in hands-on software architecture and engineering with expertise in application threat modeling and conducting risk...
-
Service Technician
5 hours ago
Galway, Ireland Connollys Hyundai Full timeJob Title: Service Technician Responsible to: Aftersales Manager Main Purpose of Job: We are currently recruiting for a Service Technician to join the Connolly Motor Group, within the Service team at Hyundai Oranmore which has recently been renovated. The role: The successful candidate will be required to repair and service Vehicles within the Service...