Contract Manager Dublin

4 weeks ago

Dublin, Dublin City, Ireland APCOA PARKING UK Full time
Carpark Contract Manager

Join our dynamic and growing organisation, APCOA PARKING, a recognised leader in parking management services with a presence in 12 countries across Europe.

Our team is responsible for managing approximately 1.5 million parking spaces at more than 9,500 locations throughout Europe.

The successful candidate will be ultimately responsible for managing existing contracts to ensure performance and Key Performance Indicators (KPIs) are in line with business and client expectations.

The role will initially focus on two sites, potentially expanding as the successful applicant develops.

Key Responsibilities:
  • Understand and manage all aspects of the contract.
  • Manage client relationships through clear, honest, and open communication.
  • Lead, motivate, and develop team members to achieve all goals and targets.
  • Work with on-site Supervisors to ensure that we are meeting our obligations under the contract.
  • Provide scheduled reports to the business and clients, as well as ad-hoc reports as requested.
  • Attend and contribute to client meetings.
  • Control of contract budgets ensuring that contracts are effectively managed (operational and financial).
  • Maintain and update company systems with up-to-date contact and activity details.
  • Develop and present status reports, for example, staff attendance, H&S Reports, KPI Reports, etc.
  • Actively work to expand contracts and add additional revenue streams to existing contracts.
  • Contribute to corporate initiatives as required.
Requirements:
  • Experience in Contract Management in a B2B Service or Facilities business.
  • 3+ years' experience in staff management.
  • Excellent communication skills.
  • Experience in building relationships with clients.
  • Flexibility and ability to travel to sites in South Dublin and GDA when required.
  • Excellent attention to detail, planning, and strong organisational skills.
  • Able to plan and prioritise workload ensuring tight deadlines are met at all times across a range of tasks.
  • Experience of brief taking, proposal preparation, client meetings, and presentations.
  • Experience of working in a similar role within the service or business-to-business sectors.
  • Self-motivated, confident, and proactive.
  • Proven ability to meet or exceed performance targets.
What We'll Offer You:
  • €40,000 Base Salary.
  • Annual Bonus.
  • Mileage Allowance.
  • Company Laptop & Phone.
  • Health Insurance.
  • Pension.
  • Death in Service.

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