CUSTOMER RELATION SPECIALIST Retail Furniture Bedding Appliances

1 week ago

Dublin, Ireland Big Sandy Superstore Full time

Benefits:

- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Vision insurance

CUSTOMER RELATION SPECIALIST Retail Furniture Bedding Appliances

Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers

Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.

We have a great benefits package consisting of:

- Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
- Dental Insurance - Affordable dental insurance with NO waiting period.
- Vision Insurance - Quality vision coverage for very little cost.
- Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
- 401K Plan - All administrative fees are paid by the company.
- ESOP - Employee Stock Ownership Program
- Paid Time Off - Competitive paid time off policies.
- Employee Discount - Generous employee discount on ALL merchandise.

As a Customer Relations Specialist you will:

- Verifies all information related to orders is accurate; identifies and corrects discrepancies.
- Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
- Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
- Completes and processes credit applications, payments and financing paperwork.
- Communicates with internal and external personnel in a professional and timely manner.
- Maintains accurate files and processes in order to maximize productivity.
- Performs clerical support for store staff as needed.
- Other duties as assigned.

Qualities and skills we are looking for:

- Excellent verbal and written communication, and listening skills
- Basic reading and comprehension skills.
- Basic numerical reasoning skills.
- Ability to complete paperwork in an accurate, neat and efficient manner.
- Demonstrated knowledge of software, including Microsoft Office
- Excellent organizational skills
- Outstanding customer service skills

Physical Demands:

- Ability to sit, stand, bend, stoop, and reach regularly

Education and Experience:

- High school diploma or equivalent combination of education and experience
- Previous clerical experience preferred

Position Type

- Full-Time/Regular
- #BSSALES

#J-18808-Ljbffr

  • Appliance Installer

    2 days ago

    Dublin, Ireland FlexiStaff Full time

    Appliance Installer Location: Near Kilshane Cross, North Dublin Schedule: Tuesday-Saturday Rate: €16.50 per hour We are recruiting on behalf of our client, a well-known national retailer, for an Appliance Installer to deliver and install household appliances in customers' homes. You'll play a key role in ensuring safe delivery, professional installation,...

  • Furniture Sales Associate

    2 weeks ago

    Dublin, Ireland Interior Creations LTD Full time

    Job Title: Furniture Salesperson or our store on the Naas road. About Us: Caffreys Furniture is a well-established, family-run business known for high-quality furniture and exceptional customer service. We are expanding our team and looking for a motivated and experienced Salesperson to join our busy store on the Naas Road. The Role: This is a full time,...

  • Furniture Sales Associate

    3 days ago

    Dublin, Ireland Interior Creations LTD Full time

    Job Title: Furniture Salesperson or our store on the Naas road. About Us: Caffreys Furniture is a well-established, family-run business known for high-quality furniture and exceptional customer service. We are expanding our team and looking for a motivated and experienced Salesperson to join our busy store on the Naas Road. The Role: This is a full time,...

  • Furniture Maker

    1 week ago

    Dublin, Ireland Ss International Development Limited Full time

    Job Category: Furniture Maker Company: SS INTERNATIONAL DEVELOPMENT LIMITED Job Location: Unit 2, Ground Floor, 7 Rock Hill Main Street, Blackrock Co. Dublin, A94 E8R6. Start Date: 03/11/2025 End Date: 03/12/2025 Contract type: Permanent Full-time Positions: 5 Hours per week: 39 Job Description: We are looking for an experienced Furniture Maker with at least...

  • Delivery Driver C licence

    2 days ago

    Dublin , Ireland EZ Living Furniture Full time

    EZ Living Furniture was founded in Galway in 1998. We are a family run Irish retailer operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest independent Furniture Retailer in Ireland employing over 300 people. The Person Home Delivery Truck Driver – East If you are an experienced C...

  • Driver / Furniture assembler

    2 weeks ago

    Dublin, Ireland FRS Recruitment Full time

    Driver & Furniture Assembler - Dublin (Red Cow Area) FRS Recruitment is hiring on behalf of our client We're looking for a Driver & Furniture Assembler to join our client's team based near the Red Cow area in Dublin. This role involves delivering and assembling furniture at customer sites, so you'll need to be hands-on, reliable, and have good attention to...

  • Store Manager

    3 days ago

    Dublin, Ireland EZ Living Furniture Full time

    Store Manager -Airside Store The Company EZ Living Furniture was founded in Galway in 1998. We are a family run Irish retailer operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest independent Furniture Retailer in Ireland employing over 350 people. The Person EZ Living Furniture are...

  • ▷ (Apply in 3 Minutes) Furniture Maker

    4 weeks ago

    Dublin, Ireland Ss International Development Limited Full time

    Job Category: Furniture Maker Company: SS INTERNATIONAL DEVELOPMENT LIMITED Job Location: Unit 2, Ground Floor, 7 Rock Hill Main Street, Blackrock Co. Dublin, A94 E8R6. Start Date: 03/11/2025 End Date: 03/12/2025 Contract type: Permanent Full-time Positions: 5 Salary: Euro Annually Hours per week: 39 Job Description: We are looking for an experienced...

  • Van driver furniture

    2 weeks ago

    Dublin, Ireland Excel Recruitment Full time

    My client a furniture Logistics company is looking for van drivers This is a full-time permanent job with the view of immediate start. Responsibilities for a furniture van driver: Loading / Unloading of furniture Collection/ Delivery of goods Completion of Digital and Manual documentation Follow the route and time schedule Load, unload, prepare, inspect and...

  • Retail Store Manager

    6 days ago

    Dublin, Ireland Randstad Client Solutions Ireland Full time

    Store Manager | Leading Irish Home Retailer | Airside Store Our client, an established family-run Irish retailer and the largest independent furniture retailer in the country, is seeking an experienced Store Manager to lead their dynamic team in the high-profile Airside Store. This challenging and rewarding position requires a leader with a strong retail...