Junior Software Engineer, Charles River Development, Senior Associate
4 weeks ago
Junior Software Engineer, Charles River Development, Senior Associate
Join to apply for the Junior Software Engineer, Charles River Development, Senior Associate role at Charles River Development .
We are seeking a Full Stack Engineer to join our Excellence Engineering team. This role is ideal for someone who is passionate about leveraging technologies to solve complex problems and thrive in a dynamic, fast-paced environment. You will use Application Performance Monitoring (APM) tools for observability and contribute to AI-driven centralized knowledge systems. You will triage and troubleshoot customer technical issues, set up and maintain observability platforms (e.g., Dynatrace), and contribute to the development of an intelligent knowledge base using AI technologies. You will also develop technical solutions to support internal and customer-facing needs.
Responsibilities
Customer Support & Issue Triage: Serve as the first point of contact for technical issues reported by customers and internal teams; triage, analyze, and resolve issues across the full technology stack; collaborate with engineering and product teams to ensure timely resolution.
Observability & Monitoring: Set up and manage observability tools with a focus on Dynatrace; create and maintain dashboards, alerts, and logs for proactive monitoring; continuously refine observability practices to improve system reliability.
AI Knowledge Base Development: Design and implement a smart knowledge base using AI/ML technologies; integrate support data, documentation, and logs to enhance self-service capabilities; work with AI teams to train and deploy models for intelligent search and recommendations.
Technical Solution Development: Build and deploy small-scale tools and utilities to automate workflows or solve specific technical problems.
Full Stack Engineering: Contribute to the development of applications; write clean, efficient, and testable code; participate in design reviews, sprint planning, and agile ceremonies.
Skills, Experience & Qualifications
Knowledge of JAVA, C#, Microservices, Kubernetes, Kafka, API Gateway, and related technologies
Knowledge of Microsoft Azure
Ability to work on medium-to-large projects with minimal supervision; capable of handling more complex tasks with limited oversight
Excellent written and verbal communication skills
Strong collaboration skills within a team environment
Understanding of Agile development methodology (strongly desired)
Full-time or internship experience in a professional software engineering environment is a plus
Financial services product development delivery experience is a plus
Education
B.S. degree (or foreign education equivalent) in Computer Science, Engineering, Mathematics, Physics, or other technical field
About State Street
State Street is a leading custodian bank, asset manager, and asset intelligence company providing investment servicing, data & analytics, investments research & trading, and investment management to institutional clients.
Equality & Inclusion
State Street is an equal opportunity and affirmative action employer. We value diversity and strive to create an inclusive environment where everyone can thrive.
Job ID: R-778241
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