▷ Apply Now: Food Safety
5 hours ago
Job Title: Food Safety & Quality Coordinator
Department: Quality Assurance
Location: Lusk, Co. Dublin (On-Site)
Reports To: Technical/Quality Manager
Job Purpose:
We are seeking a dedicated Food Safety & Quality Coordinator to play a key role in ensuring raw material conformance, maintaining finished product quality, and managing food safety compliance across the organization. This role is vital for adhering to Irish and EU food safety standards, resolving customer concerns, and driving continuous improvements in supplier performance and internal quality processes.
Key Responsibilities:
Customer Complaints & Claims Management:
1. Investigate customer complaints, chill claims, and product rejections, conducting root cause analysis and implementing corrective/preventive actions.
2. Communicate findings and resolutions promptly to customers, ensuring transparency and professionalism.
3. Update the internal team on daily operations and ensure timely resolution and proper documentation of complaints.
Trend Analysis & Reporting:
1. Conduct monthly trend analysis on customer complaints and claims to identify patterns for improvement.
2. Share actionable insights with the wider team to enhance performance and quality.
Raw Material Conformance & Supplier Management:
1. Perform checks on raw materials to ensure compliance with supplier agreements and specifications.
2. Manage non-conforming raw materials by coordinating with suppliers and relevant departments to resolve issues.
3. Track and report supplier non-conformance trends, sharing findings with Supply Chain Compliance and the Technical/Quality Manager.
4. Address recurring issues with suppliers to implement corrective actions and maintain accountability.
Traceability & Audit Preparation:
1. Conduct forward and backward traceability checks to ensure compliance with Irish and EU food safety regulations.
2. Collaborate with the Quality Systems Auditor to maintain readiness for audits, including HACCP and BRC audits.
Compliance with Irish and EU Regulations:
1. Ensure processes comply with Irish and EU food safety standards, including HACCP, BRC Global Standards, and ISO 22000.
2. Stay updated on regulatory changes, particularly those governed by the Food Safety Authority of Ireland (FSAI).
3. Contribute to sustainability initiatives, including programs like Origin Green and Ireland’s Green Food Strategy.
Qualifications & Experience:
1. A degree in Food Science, Quality Management, or a related field is preferred.
2. Proven experience in a food safety or quality assurance role within the FMCG or food manufacturing sector.
3. Strong understanding of Irish and EU food safety standards and regulations, including HACCP, BRC, and ISO 22000.
4. Proficiency in complaint investigation, trend analysis, and supplier management.
5. Familiarity with sustainability initiatives, such as Origin Green, is advantageous.
Please apply down below.
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