Senior Sales Operations Analyst Dublin

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

The Team

The Forecasting Strategy & Planning (S&P) Team plays a critical role in predicting customer consumption and providing data-driven insights that drive strategic decision-making. We ensure our forecasting process is accurate, scalable, and actionable, helping the company anticipate revenue trends and optimize resource allocation.

We continuously refine and improve forecasting systems, ensuring they are easy for the field, precise for leadership, and aligned across teams. This involves gathering insights from business leaders, developing analytical frameworks, and enhancing forecasting models.

As part of this team, you'll collaborate with senior leadership and cross-functional partners to shape how we forecast, identify key trends, and improve our predictive capabilities.

The Role

We are looking for a Senior Sales Operations Analyst to support and enhance our forecasting processes. This role requires a combination of data analysis, business acumen, and process improvement to help us make informed, forward-looking decisions.

You will be responsible for collecting and analyzing forecasts from business leaders, identifying key patterns, and providing strategic insights. Additionally, you’ll work on improving existing forecasting tools and, where needed, help design new systems to ensure accuracy and scalability.

The ideal candidate is curious, detail-oriented, passionate about translating data into actionable insights, and thrives in a fast-paced environment. They should enjoy problem-solving, be comfortable working with large datasets, and have a strong ability to communicate findings effectively.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

The Opportunity

- Own the forecasting process—collect, analyze, and validate forecasts from leadership to ensure accuracy and consistency
- Identify trends and insights—spot patterns in customer consumption data, understand business drivers, and provide strategic recommendations
- Write data-driven memos—translate complex findings into clear, concise reports that drive business value
- Enhance forecasting systems—work on improving existing forecasting tools and explore opportunities to develop new models and methodologies
- Collaborate with stakeholders—partner with leadership, finance, and data teams to refine forecasting processes and align on key decisions
- Improve processes at scale—document and optimize forecasting workflows to ensure efficiency and long-term scalability

What You Bring to the Table

- Bachelor’s Degree with a quantitative focus (eg. Economics, Statistics, Engineering)
- 5+ years of work experience in either Sales Strategy, Revenue Operations, Business Analytics, Consulting
- Comfortable using SQL to extract data for business analyses
- Proficient in Excel and/or Google Sheets
- Comfortable working with CRM systems (e.g. Salesforce)
- Effective communicator who can tell stories with the data
- Experience with Tableau and CRM Analytics

Top-Down Forecast Workstream

- Automate and maintain a central Forecasting Hub
- Consolidate forecasts from MDB leaders globally into a centralized file
- Build and maintain models to support and challenge leader-submitted forecasts
- Write a weekly forecast memo for the GTM meeting hosted by the CRO
- Proactively identify risks and opportunities in the forecast

Bottom-Up Forecast Workstream

- Redesign existing forecasting tools used by the field
- Develop new tools as needed, in collaboration with Analytics and Systems teams
- Plan and run feedback sessions to test new tools
- Collect and incorporate feedback into iterations
- Roll out new forecasting tools/processes globally
- Lead enablement sessions across regions

Technical Skills Required

- Google Sheets (Advanced)
- SQL (Advanced)
- Experience with forecasting models (preferred)
- Experience with query automation (preferred)
- MongoDB invests heavily in the development of each of our new hires & continuous career development
- Best in diverse trainings, including our comprehensive Sales Bootcamps and development programs
- New hire stock equity (RSUs) and employee stock purchase plan
- Generous and competitive benefits (parental leave, fertility & wellbeing support)

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

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