Senior Software Engineer, DevOps

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, virtualization, and AI technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly-growing company supporting more than 90% of Fortune 500 companies.

Job Summary

At Red Hat, our commitment to open source innovation extends beyond our products – it’s embedded in how we work and grow. Red Hatters embrace change – especially in our fast-moving technological landscape – and have a strong growth mindset. That/'s why we encourage our teams to proactively, thoughtfully, and ethically use AI to simplify their workflows, cut complexity, and boost efficiency. This empowers our associates to focus on higher-impact work, creating smart, more innovative solutions that solve our customers/' most pressing challenges.

Red Hat’s Global Engineering team is looking for an experienced Software Engineer with a background in DevOps to join the Agentic and AI Engineering Tools team. In this role, you’ll contribute directly to Red Hat’s rapidly growing AI/ML family of products and will be responsible for building and maintaining the platforms and tools that integrate upstream projects for inclusion in supported Red Hat AI/ML products.

Qualified candidates will be comfortable participating in discussions and decisions around technical design and architecture, release planning, automated testing, and productization. This job role is integral to ensuring that new features, bug fixes, and updates are delivered efficiently and reliably to end-users.

The ideal candidate will be a highly collaborative individual with a passion for working on complex projects in an open organization where contributions are valued and expected from all levels. This job role will require engaging in upstream open source communities. As this is a fast-moving area of opportunity for Red Hat, the ability to communicate productively and effectively with team members, stakeholders, and Red Hat leadership is critical.

This hybrid position reports directly to the Manager of Software Engineering. You must have the ability to partner collaboratively in our Waterford, Ireland office at least 3 days per week.

What you will do:

- Collaborate with Staff Engineers, Engineering, Product Management, and User Experience to understand customer needs and use cases.

- Apply technology background in software engineering and systems engineering to make contributions to a Python-based midstream automation platform in the areas of CI/CD, observability, and continuous testing.

- Execute manual and automated tests for Red Hat AI midstream project/components and deliver clear status updates in a timely manner.

- Explore, identify, and document unwanted behavior, output, and bias in Red Hat AI models. Advocate for the resolution of critical issues and communicate the impact on customers to the development team(s).

- Monitor and participate in upstream AI/ML communities, evaluating new AI/ML-related technologies in the space and considering potential integrations and collaborations upstream.

- Conduct new feature research and design test cases with emphasis on model performance, scalability, automation, and bias reduction.

- Lead or contribute to technical initiatives that grow, improve, and scale our existing processes.

- Contribute to the development of the open-source projects that comprise Red Hat’s AI family of products.

- Regularly communicate with project stakeholders including other teams of Red Hat engineers, product managers, consultants, management, and senior leadership.

What you will bring:

- Advanced Linux administration skills, including containers

- Advanced Python development and troubleshooting skills

- Experienced with writing and reading Shell scripts (e.g. bash)

- Experienced in building and maintaining delivery pipelines and workflows with GitLab CI, GitHub Actions, or comparable technologies

- Ability to quickly learn and use new tools and technologies.

- Understanding of DevOps methodology

The following will be considered a plus:

- Experience with Pytest.

- Experience with Ansible/Terraform

- Experience working with Kubernetes/OpenShift, troubleshooting issues with them, and working with YAML, Kubernetes controllers, and operators.

- Bachelor/'s degree or higher in computer science or other related discipline, or equivalent years of experience.

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About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We/'re a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

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