Retail Betting Assistant

3 weeks ago

Cork, Ireland Paddy Power Full time

Starting Salary: €14.00 per hour

Your Role in the Team

Are you a proactive and motivated individual passionate about achieving results? Do you have the ability to meet shop goals and targets? No prior experience in the betting industry is necessary, as full training will be provided—your attitude is what matters If this sounds like you, keep reading

As a Retail Betting Assistant at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. Your role involves engaging warmly with every visitor, providing top-notch service, and creating a friendly atmosphere. Your enthusiasm for technology will help promote our online and retail products and services, ensuring each customer enjoys their time with us. Join our team and be a key player in delivering outstanding hospitality in the dynamic world of retail betting

How you’ll do it

We seek individuals who will exceed customer expectations, build effective relationships, and foster a warm and positive environment. Your primary responsibilities will include hosting customers, cross-selling retail and online products, clearly communicating answers to queries, and informing customers about our latest promotions.

Other duties include:

Assisting customers with placing bets via terminals, telephone, and in-shop transactions

Maintaining excellent shop presentation standards to create an inviting environment

Stepping up and guiding operations in the absence of the Shop and Deputy Manager

Adapting to different situations while remaining customer-focused

Fulfilling social responsibility duties by adhering to guidelines and regulations

What we offer

Competitive salary with increases after 12 months

Additional premiums for overtime, Sundays, and bank holidays

Paid rest breaks

Flexible work patterns

Performance bonuses and promotional rewards

Family leave options (maternity, paternity, adoptive, parental, and wedding leave)

Company Sharesave Scheme (25% discount on Flutter Shares)

Life cover

Company pension scheme

Company sick pay

Wedding leave

Discounted health insurance

Employee assistance program (up to 6 free counseling sessions)

Financial wellbeing platform – NUDGE

Company social events

Group discount scheme

Eyecare vouchers

Cycle to work scheme

Tax saver tickets (bus/rail)

Our Values

Customer First, Always | Change The Game | Win Together | Free To Be Me

These values reflect what matters most to our people, guiding our decisions and actions at Paddy Power. We are committed to being an inclusive employer and encourage applications from all backgrounds, perspectives, and experiences. You do not need to meet all listed requirements to apply. If adjustments are needed to support your application, please let us know, and we will accommodate them.

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