Urgent: Customer Account Manager

2 weeks ago


Letterkenny, Ireland The People Group Full time

Representing a leading manufacturer of plastics for the automotive and pharmaceutical industries, this role offers a unique opportunity to excel in customer service, administration, and sales. Based in Donegal, the position is ideal for individuals with a technical mindset and a strong commitment to delivering exceptional results.

About The Role:

- Generates sales by requesting orders.
- You will be the primary point of contact for customers. The role will involve understanding and interpreting technical requirements by providing technical information and customer service.
- Managing relationships with key clients.
- Reviewing price quotes subject to management approval.
- Troubleshooting while resolving customer complaints.
- Coordinating on-site sales calls with external sales reps.
- Agreeing shipping procedures and adjusting shipping dates to reflect production priorities.
- Managing incoming calls, including order status.
- Meeting sales goals, technical aptitude, prospecting, closing sales.

About You:

- Applicants must have previous experience in sales, with a proven ability to meet targets and generate revenue.
- The position is based in Donegal. Preference will be given to candidates living within a commutable distance.
- A background in or strong interest in technical products is preferred. The company’s portfolio is technical in nature, so the ability to understand and explain product details is essential.
- The role requires a strong emphasis on customer service, with excellent communication and interpersonal skills needed to build lasting client relationships.
- This is a commercially focused role involving identifying opportunities, negotiating deals, and securing sales.
- Applicants must be capable of generating and processing sales orders, ensuring individual and team sales targets are met.

To apply send your CV to jobs@peoplegroup.ie, through our website www.peoplegroup.ie.

For more information on this role call 01 661 9636.

Location: Hybrid - 2 days in Donegal office
Salary: Competitive
Job Ref: 9363BF

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