SOC Analyst

Overview Join to apply for the SOC Analyst role at Ekco
Founded in 2016, Ekco is one of the fastest growing cloud solution providers in Europe. We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments. We take businesses to the cloud and back. We have over 1000 highly talented and supportive colleagues across regional offices in the UK, Benelux & Ireland.
The role Reporting to the regional Security Operations Lead, the SOC Analyst applies investigative techniques and analytical skills to defend against and respond to cybersecurity events and incidents in our client IT environments. You will support clients by ensuring they remain secure, work as part of a team to deliver monitoring and protection in both reactive and proactive manners, and be responsible for rolling out security tools including creating documentation. SOC Analysts at Ekco are operationally focused; they secure and monitor systems using advanced toolsets to prevent security breaches and to respond to incidents as they arise.
Day to day your role will involve
Performing accurate and precise real-time analysis and correlation of logs/alerts from a multitude of client systems
Analysing and assessing security incidents and coordinating with client resources or internal teams for additional assistance
Determining if events constitute security incidents (e.g., security events and incidents from SIEM/EDR)
Assigning and escalating tickets in accordance with defined SLAs
Recommending tuning for security engineers to develop/adjust SIEM rules and reduce false positives
Raising incidents to appropriate Seniors or Incident Response for major security issues
Recognising potential, successful, and unsuccessful intrusion attempts and compromises by reviewing and analysing relevant event detail and summary information
Monitoring identity and access management, including monitoring for abuse of permissions by authorised users
Participating in cyber-security exercises and training
Delivering best-in-class customer service, communicating with clients frequently
Responding to inbound requests via phone, emails or tickets
Documenting actions in cases to effectively communicate information internally and to clients
Reporting common and repeat problems (trend analysis) to management and proposing process and technical improvements
Providing cover in line with rotating shift patterns, including flexible 12-hour shifts; 24/7 client coverage
Performing other duties as assigned
About you Keen problem solving and troubleshooting skills
Strong analytical skills and a logical approach to resolving issues
Excellent written and verbal communication skills; able to explain technical details clearly
Ability to adapt to changing priorities in a dynamic environment
Proactive approach to addressing issues and requests with multitasking ability
Ability to learn new technologies quickly
Great organisational skills and attention to detail
Adaptability to work across complex, non-routine, and multi-environment tasks
Ability to work under direction, use discretion and escalate issues as needed
Effective communication, teamwork and task-time management skills
Prior experience in an MSSP environment
Prior experience with SIEM and EDR (e.g., SentinelOne, Microsoft security stack, Carbon Black, Rapid7 IDR, CrowdStrike, QRadar)
Industry-recognised certifications (e.g., CompTIA Security+, CySA+, Microsoft SC-200)
Knowledge of MITRE ATT&CK framework and adversary Tactics, Techniques and Procedures
Intrusion analysis and creation/tuning of detection analytics
Why Ekco Microsoft’s 2023 Rising Star Security Partner of the Year
VMware & Veeam top partner status
Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards
Committed to diversity, equality, inclusion and belonging
Internal mobility and opportunities for internal development & progression
Flexible working with a family-friendly focus
Seniority level Associate
Employment type Full-time
Job function Information Technology
Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Ekco. Get notified about new Security Operations Center Analyst jobs in Ireland.

#J-18808-Ljbffr