▷ Urgent Senior Technical Specialist

Senior Technical Specialist - Business Analyst

Location: Dublin, IE

Company: Irish Life Investment Managers

- Full Time permanent position
- Hybrid role based in our City Centre offices

What we offer

We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.

We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.

At Irish Life, our purpose is to help people build better futures. Our company values shape everything we do and underpin our vision of being the driving force behind Ireland’s financial, physical, and mental well-being.

We believe in doing the right thing—acting with integrity and making fair, responsible decisions. We aim high, setting ambitious goals and constantly find better ways to innovate and improve. Our customers are at the heart of everything we do, and we are dedicated to understanding their needs and exceeding their expectations. We believe that as a team we work best together, in a supportive, collaborative environment where every idea and contribution is valued.

ILIM has a vacancy for a strong, experienced IT Business Analyst (BA) to work within the BA Team, which is the key client-facing interface between business and IT. The team has responsibility for the Requirements Gathering, Analysis and Testing of new applications.

Key Accountabilities

- Act as a point of contact and build relationships with the business to gather, evaluate and clearly document requirements in a collaborative way;
- Liaise closely with developers to translate requirements into software and to plan and execute the test activities to ensure high quality deliverables in an agile framework;
- Be a team player and provide guidance, training and assistance to other members of the team;
- Take ownership of changes from initial assessment through to completion, managing outcomes, escalation points and blockages to ensure efficient delivery of changes;
- Work on a range of projects and small changes that make a real difference across all areas of the business;
- Be self-motivated with the ability to work as an individual or part of a team, taking ownership of issues and showing determination to follow things through, demonstrating good prioritisation and time management skills;
- Grow their knowledge of the business processes and use that to understand and alleviate problems as well as identify opportunities

Desired Knowledge / Experience / Skills

- Minimum 6 years’ experience in a technical, business facing IT role, ideally in the Financial Services Sector.
- Technical writing skills to articulate complex information for non-technical stakeholders.
- Process mapping skills and experience in documenting as-is and to-be scenarios.
- Strong verbal and interpersonal communication skills.
- Requirements gathering experience / analysis skills in an IT project framework is desirable.
- Problem solver and analytical thinker with the ability to complete root cause analysis and propose solutions.
- Knowledge of SQL for querying databases and retrieving specific information.
- Testing experience would be beneficial.
- Proficiency in using Business Intelligence Tools such as Power BI, Power Automate to transform raw data into visual dashboards to enable decision making.
- Experience using JIRA and Confluence advantageous.
- Experience of agile methodologies beneficial.
- High levels of initiative, flexibility, enthusiasm, involvement, openness, and clarity.

Qualifications

- A third level computing qualification, ideally 2.1 degree or higher.
- Professional Business Analyst certification an advantage

Building and Maintaining Relationships

Communication and Influencing

Innovation and Change

Planning and Organising

Problem Solving and Decision Making

About us

Irish Life Investment Managers (ILIM), an investment firm authorised by the Central Bank of Ireland, has been part of the Great West Lifeco group of companies since 2013. The firm manages assets of circa €110bn on behalf of a diverse range of institutional clients including pension plans, Investment Advisers, Insurance companies, corporations and charitable foundations, across a broad range of of asset classes.

The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role.

Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.

We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.

If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best.

Irish Life Investment Managers supports Equal Opportunity and is regulated by the Central Bank of Ireland.

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