Senior Project Management Office

Overview

As Senior Project Manager Office, you will work closely with the Head of Professional Services and senior stakeholders to help embed, develop and continuously improve the PMO function. You will provide day-to-day support to Delivery Leads and Project Managers helping to enhance delivery capabilities. You will be responsible for ensuring governance, financial control, resource planning, and strategic alignment across projects / programs.

Hybrid Working Model with three mandated days working from office.

Key Responsibilities

- Project Governance & Delivery Oversight

- Ensure adherence to SDLC, Agile, and regulatory frameworks.

- Monitor project milestones, risks, dependencies, and KPIs.

- Provide executive-level reporting on project health, risks, and opportunities.

- Enforce governance standards and best practices across delivery teams.

- Financial & Budget Management

- Develop and maintain project budget tracking templates.

- Maintain and enhance financial reporting on revenue forecast and variance analysis.

- Collaborate with finance and delivery leads to ensure accurate forecasting and milestone payments.

- Proposal & Bid Support

- Maintain & enhance estimation & scope document templates.

- Participate actively in pricing estimation review.

- Support the key stakeholders in preparing the sales packs (SOW document, Sales Order forms) for bid / proposals submission.

- Track & maintain bids / proposals in Salesforce.

- Resource & Capacity Management

- Lead resource planning and allocation across programs.

- Manage vendor onboarding/offboarding and contract compliance.

- Maintain centralised resource utilisation records.

- Process Optimisation & Tooling

- Define and refine PMO processes, templates, and delivery playbooks.

- Drive continuous improvement initiatives across delivery practices.

- Train and support project managers on tools like Jira, MS Project Online and Power BI or others business analytics tools.

- Stakeholder Engagement & Communication

- Act as a key liaison between delivery teams, various departments (mostly sales & finances), and executive sponsors.

- Facilitate internal steering committees, working groups, and stakeholder workshops.

- Ensure alignment of delivery outcomes with strategic business objectives.

Critical Competencies

- Deep understanding of SDLC process.

- Strong analytical and financial acumen.

- Excellent communication, presentation, and stakeholder management skills.

- Ability to lead in a matrixed, fast-paced environment.

- Proven track record in delivering large-scale transformation programs.

Qualifications and Experience

- Education: Bachelor’s or Master’s in IT, Computer Science, or related field.

- Certifications: PMP, PRINCE2, SAFe, or equivalent.

- Experience: 8–10 years in PMO or program management roles, preferably in banking or financial services software delivery.

- Tools: Proficiency in MS Project, Power BI, Jira, Salesforce, and Agile delivery platforms.

Success Metrics

- Resource utilisation: efficiency of resource allocation across all projects.

- Process compliance: Degree to which PMO processes (including project gating) and methodologies are followed.

- Time to respond to bid / proposal: time between request submission from customer and proposal submission to the sales Department.

- Quality & on-time reporting: % of reports delivered without errors and as per scheduled deadline.

Travel

Open to travel to other CR2 offices if required.

Equal Opportunity Statement

CR2 HPS Group is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

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