Deli Supervisor

SPAR Castletroy, Castletroy Retail Park, Castletroy, Limerick, County Limerick, is looking for a Full-Time Deli Supervisor to join their fantastic team.

Successful candidate is required to be available to work full time 35-42 hr / weeks, with full flexibility Monday to Friday + 1 weekend a month.

Have a minimum of 2 years experience in food service, a good knowledge of HACCP, and excellent communication skills.

SUPERVISORY

- Supervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level.
- Ensure high quality and consistent customer service is provided at all times.
- Delegate and communicate effectively with the retail sales team.
- Supervise the effective induction and training of employees.
- Assist the store manager in the effective management of retail sales team performance.

CUSTOMER CARE

- Ensure customers receive high quality and consistent service at all times.
- Deal with and rectify customer complaints in an effective and pleasant manner.
- Proactively take necessary action in store improvements following customer complaints.

OPERATIONS

- Ensure deli/store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines.
- Maintain housekeeping in the deli/store at an optimum level.
- Coordinate in-store sales and promotions.
- Communicate with retail sales team regarding in store sales and promotions.
- Ensure the appropriate cash register and cash handling policy is adhered to.
- Ensure shelf edge labels are updated on a weekly basis.
- React to local market trends and competition in an appropriate manner.

STOCK MANAGEMENT

- Ordering of stock.
- Assist the manager in preparations for stock take and supervise where appropriate.
- Assist the manager in minimizing stock loss through wastage, damages, and pilferage.
- Ensure food management and waste systems are adhered to by retail sales team.
- Check stock to ensure adequate stock is available for customer’s needs.
- Ensure stock is rotated appropriately to ensure in date stock is available and to minimize waste through out of date stock.

LEGISLATION & SECURITY

- Ensure secure opening and closing procedures with the store manager.
- Assist the manager as appropriate in matters relating to managing staff ensuring compliance with labor law, HACCP, Health & Safety, and Consumer Legislation.
- Ensure potential hazards in the store are identified and reduced or where possible removed/eliminated.
- Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly.

GENERAL

- Know and understand company policies and procedures and ensure they are implemented effectively by retail sales team.
- Achieve targets as agreed with store manager.
- Escalate issues to store manager as appropriate.
- Communicate with the store manager on an ongoing basis.
- Undertake other additional duties as may be assigned by the store manager.

Minimum Requirements:

- Min 3 years experience in similar Retail food service.
- Min 6 months in similar role.
- Excellent interpersonal skills.
- Understanding of employment, health & safety, HACCP, cooking skills, and consumer legislation.
- Committed to continually improving standards.
- Strong operational ability.
- Works on own initiative.
- Excellent communication skills.
- English - advanced.

Benefits:

Salary: starting at €14.50, review after 3 to 6 months.
VHI - Health insurance offer pack after 6 months of employment.
50% food discount in our deli selection food, fruits, and drinks during working times.
Free Car park.

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