WiFi & IoT Engineer

At Optimise Everything, we make buildings work. We connect every system in your building, from lighting and heating to occupancy, air quality and more. We then work with key stakeholders to implement energy saving strategies to achieve goals and make an impact.
Our dedicated team of project managers, data analysts and energy specialists are 100% hands-on – this is what makes us different; we go beyond hardware and software. We make buildings work.
Our dedicated teams have been working in the field of WiFi and Smart Connectivity for over 15 years and have built and operated a number of successful brands. We are now on a mission to support our clients on the journey to Net Zero by making buildings smarter, with a focus on reducing energy consumption and carbon emissions while improving internal air quality.
Optimise Everything are a customer driven start-up with innovation at its core, we encourage team members to grow and have fun Our customers are typically Retail brands, large office buildings, hotels, shopping centres and retail chains.
The Role We are looking for someone to join our WiFi and IoT Engineering team that supports deployments across 700 buildings.
You will:
Survey buildings for WiFi, networking and IoT deployments
Install services in places like Costa Coffee, right up to 5 star hotels and commercial buildings
Debug and support issues across our 700 buildings
Be the face of Optimise Everything on-site and on the phone
Get hands on and make a difference.
Base : Dublin
Travel : Travel to customers locations Ireland (and occasionally GB)
Customer facing : This role involves a significant amount of contact with our customers to qualify & build appropriate solutions, as well as resolving site problems both remotely and on-site.
Term : Full time.
In this role you will:
Design and build solutions that make our customers’ buildings smarter.
Perform Wi-Fi surveys of potential WiFi & Smart Energy Solutions.
Install and maintain IOT Energy and Air Quality Sensors.
Configure, mount and install network equipment including Wi-Fi access points, modems, switches, routers, cabling, access controllers & cataloguers.
Install broadband connections (including DSL and FTTC splitters, wiring and modems).
Test, install & terminate CAT5/CAT6/Fibre cabling.
Diagnose faults remotely and onsite.
Service and replace faulty equipment.
Work with our customers in both a pre-sale and build/maintain role to qualify fully their requirements & design and build a suitable commercial solution.
Report customer feedback and potential product requests.
Create and take ownership of technical documentation and manuals.
Monitor sites performance, making recommendations for improvements.
Monitor and manage customer helpdesk tickets, finding quick and appropriate solutions to live problems.
Keep a close eye on stock and upcoming builds to ensure we have the right amount of appropriate equipment and levels of spares.
Follow internal processes, making process change recommendations as you go.
Be a strategic member of our team, advising and growing our solutions portfolio to help us grow and maintain our customer base and verticals.
Required skills :
In depth knowledge of common internet equipment (modems, routers, APs etc) including detailed configuration tasks.
Technical knowledge of WiFi equipment.
An understanding (post training) of our business model.
Start-up, hands on mentality.
Customer first approach with a drive to get the job done.
Ability to problem solve and think on your feet
Knowledge around using and debugging TCP/IP.
Experience of trouble-shooting and testing CAT5/CAT6 patch cables.
A want to constantly learn new things & push boundaries.
Knowledge of DSL/FTTC/FTTP/leased line installation.
A customer service-oriented attitude.
Excellent spoken and written English.
Experience of VoIP, WAN & SD-WAN business models including green field solution designing and retrofit.
Ability to present a highly technical solution in a non technical, customer friendly manner.
Full EU driving license.
Ability to write and manage risk assessments.
Legally allowed to work in UK & Ireland.
Nice to have (not essential) :
Knowledge of UniFi product portfolio from a technical and use case point of view.
In depth technical knowledge of UniFi controller.
Knowledge of Zigbee, LoRa WAN, Cellular & Sigfox technologies.
Interest in Smart Building Technologies including BMS & HVAC.
Knowledge or interest in IOT devices.
Experience with configuring and installing dataloggers..
In return you’ll get :
Space and room to grow in your career.
Opportunity to work from home/anywhere when not on site.
Flexible working arrangements.
A salary and growth opportunities based on your experience.
All the tools & training required to get the job done.
On-going professional training.
Full time role.
An opportunity to work hard and have fun.
Optimise Everything are an equal opportunities employer.

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