Business Analyst

4 days ago

Dublin, Dublin City, Ireland Land Development Agency Full time
About the Role: We are seeking a Product Manager – Text Messaging to take ownership of our text product line and drive enhancements that integrate with all communication channels. This role is essential in shaping the future of omnichannel engagement and next-gen text solutions. The Product Manager will manage the backlog and roadmap initiatives while ensuring the seamless execution of key product enhancements delivering customer-focused outcomes.

As the owner of our text product line, you will define the roadmap and execution strategy to drive business impact and elevate customer experiences. You will collaborate with cross-functional teams—including Engineering, UX, Analytics, and Business Leadership—to deliver scalable, compliant, and high-impact messaging solutions that power seamless communication across the financial industry in the US market.

Key Responsibilities:

1. Text Product Ownership:

1. Own and drive the text messaging product strategy, aligning it with broader business objectives.

2. Manage the backlog, roadmap, and execution of major initiatives, including RCS Messaging and Text Campaigns orchestration.

3. Work cross-functionally with other communication channel PMs to prioritize and deliver impactful product features to ensure seamless integration across platforms.

4. Stay ahead of market trends and emerging technologies to drive innovation in text messaging.

2. Platform Enhancements:

1. Drive compliance and regulatory enhancements for TCPA, GDPR, and industry-specific messaging guidelines.

2. Lead the development of key features such as a Mobile App for Lenders enabling text messaging for them on the go.

3. Execution & Stakeholder Management:

1. Act as the primary liaison between product, engineering, marketing, and executive leadership.

2. Collaborate with Engineering, UX, and Analytics teams to refine the customer experience, ensuring frictionless messaging interactions.

3. Define and track success metrics, leveraging data to drive continuous improvements.

4. Align go-to-market strategies with internal teams to accelerate adoption and business growth.

5. Ensure timely and high-quality execution of product initiatives through agile and iterative development.

Key Qualifications:

1. 3+ years of experience in product management, preferably in text messaging, chat, or communication technologies.
2. Deep expertise in RCS, SMS, AI-driven messaging, chatbots, and conversational platforms.
3. Proven track record of launching and scaling text-based communication products in high-growth environments.
4. Strong analytical and problem-solving skills to identify opportunities and drive data-backed decisions.
5. Experience collaborating with engineering, UX, and compliance teams to deliver scalable solutions.
6. Ability to navigate complex regulatory environments and ensure messaging compliance.

Preferred Qualifications:

1. Experience working with communication platforms, chatbots, and AI-powered messaging solutions.
2. Knowledge of cloud platforms (AWS, GCP, Azure) and mobile messaging integrations.
3. Familiarity with enterprise SaaS, B2B communication platforms, and customer engagement solutions.
4. Hands-on experience in orchestrating large-scale text campaigns and optimizing user engagement strategies.

Why Join Us?

1. Opportunity to lead and shape the future of AI-driven text communication products.
2. A high-impact role with strategic visibility and career growth potential.
3. Collaborate with some of the best minds in product, engineering, and AI to build next-gen solutions.
4. Competitive compensation and the chance to work with a global, high-performing team.

If you're passionate about building world-class messaging products and driving real business impact, we'd love to hear from you

Company Information:

About Eltropy (www.eltropy.com) - Eltropy is a rocket ship FinTech on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class AI-enabled digital conversations platform, community financial institutions can improve operations, engagement, and productivity. Community banks and Credit Unions use Eltropy to communicate with consumers via Text, Secure Chat, Audio, Video, co-browsing, screen sharing, and chatbot technology — all integrated in a single platform bolstered by AI, skill-based routing, and other contact center capabilities.

Eltropy Values: No fear - tell the truth. Customers are our north star. We are a team of owners.

Eltropy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

#J-18808-Ljbffr

  • Senior Business Analyst

    6 days ago

    Dublin, Dublin City, Ireland Accountancy & Business Personnel Ltd. Full time

    As a Senior Business Analyst - Market Insights, you will play a key role in providing strategic insights to aid decision making on the future strategy and direction of the business.The role is high profile within the organisation, taking the lead on projects to provide real-time market information and capitalise on new opportunities for growth.You will work...

  • Business Analyst

    21 hours ago

    Dublin, Dublin City, Ireland Reperio Human Capital Ltd Full time

    Business Analyst My Client are seeking an experienced Business Analyst to join the team on a rolling contract. The ideal candidate will have a background in Financial services and experience with system implementations Requirements 7+ Years Experience as a Business Analyst Complex System Implementations Excellent Communication Skills Agile Experience If you...

  • Business Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland Reperio Human Capital Full time

    Location: Dublin City Centre, Dublin, Republic of IrelandType: ContractStart: ASAPBusiness Analyst - Supply Chain & Finance140641Desired skills:Business Analysis, Change Management, ERPMy client is seeking an experienced Business Analyst to join the team on a long term contract role as part of a large transformation project. The ideal candidate will be...

  • Business Analyst

    14 hours ago

    Dublin, Dublin City, Ireland Reperio Human Capital Full time

    Location: Dublin City Centre, Dublin, Republic of IrelandType: ContractStart: ASAPBusiness Analyst - Supply Chain & Finance140641Desired skills:Business Analysis, Change Management, ERPMy client is seeking an experienced Business Analyst to join the team on a long term contract role as part of a large transformation project. The ideal candidate will be...

  • Data Analyst Position

    3 days ago

    Dublin, Dublin City, Ireland Business Post Group Full time

    We are seeking a talented Data Analyst to join our team at Business Post Group. As a key member of our editorial team, you will be responsible for developing and implementing leading-edge analytics systems, providing up-to-the-minute data to drive editorial decision-making, and delivering actionable insights to the newsroom.Key Responsibilities:Develop,...

  • Business Analyst

    2 days ago

    Dublin, Dublin City, Ireland Reperio Human Capital Full time

    Location: Cork City, Cork, Republic of IrelandType: ContractStart: ASAPBusiness AnalystJob ID: 151334Desired skills:Agile, Software, DigitalReperio have partnered with a client based in Cork who are seeking an experienced Business Analyst to join their team on a long-term contract position. The ideal candidate will have strong experience working across...

  • Business Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland Reperio Human Capital Ltd Full time

    Business Analyst (SAP) Salary: €55,000 -€ 60,000 Location: Dublin Role: My client is looking for an experienced SAP Analyst to enhance business processes, support system improvements, and lead collaborative technical projects. The role involves working with stakeholders to design and implement solutions while managing system integrations and...

  • Business Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland Reperio Human Capital Ltd Full time

    Business Analyst - Contract My client are seeking an experienced business analyst with strong experience in ITSM to join the team on a contract basis. They are building out ITSM within the organisation Requirements 8+ Years Business Analysis Experience Strong experience in ITSM Excellent Stakeholder Management Experience introducing ITSM to an organisation /...

  • Business Analyst

    4 days ago

    Dublin, Dublin City, Ireland BearingPoint Ireland Full time

    Business AnalystAre you one of those people who can see solutions where other people see problems? Are you smart, creative and enjoy working with people to solve challenges? Do you love technology and how it can solve problems but don't see yourself as a software developer? Have you got that rare gift of being able to explain complex things in a way that...

  • Business Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland Eolas Recruitment Full time

    My Dublin based client is currently recruiting for a Business Analyst to join the team on a daily rate contract. The Business Analyst will focus on Supply Chain & Group Finance. An experienced Business Analyst is required to support the Change Management workstream, ensuring smooth execution and adoption of key initiatives. This role involves conducting...

  • Business Analyst

    15 hours ago

    Dublin, Dublin City, Ireland Reperio Human Capital Full time

    Desired skills:Business Analyst, SAP, PythonBusiness Analyst (SAP)Location: DublinRole:My client is looking for an experienced SAP Analyst to enhance business processes, support system improvements, and lead collaborative technical projects. The role involves working with stakeholders to design and implement solutions while managing system integrations and...

  • Business Analyst

    2 days ago

    Dublin, Dublin City, Ireland Fruition Group Full time

    My Dublin based client is currently recruiting for a Business Analyst to join the team on a daily rate contract.The Business Analyst will focus on Supply Chain & Group Finance.An experienced Business Analyst is required to support the Change Management workstream, ensuring smooth execution and adoption of key initiatives.This role involves conducting Change...

  • Business Test Analyst

    1 week ago

    Dublin, Dublin City, Ireland SRG Full time

    This range is provided by SRG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeHybrid Test Analyst / Business Analyst12 months FTC (fixed Term contract) with strong possibility of converting to permanent position.We are seeking an experienced Business Solutions Test Analyst to work in a...

  • Business Analyst

    5 hours ago

    Dublin, Dublin City, Ireland E-Frontiers Full time

    Business Analyst – Mortgage Transformation Programme Location:Hybrid (Dublin) Start Date: ASAP Contract: 6-12 months Rate: Competitive (DOE)About the Role:We are seeking experienced Business Analysts to support a large-scale Mortgage Transformation Programme within the financial services sector. This programme will drive significant changes across customer...

  • Senior Business Analyst

    1 week ago

    Dublin, Dublin City, Ireland Archer - The IT Recruitment Consultancy Full time

    Lead Consultant at Archer - The IT Recruitment ConsultancySenior Business Analyst – (500-550)The Business Analyst contract role is with an Irish Brand based in Dublin City Centre. The Business Analyst position is initially a 6-month contract but is expected to continue for up to 2 – 3 years. The company has a great track record of rolling on contracts so...

  • Business Analyst

    5 days ago

    Dublin, Dublin City, Ireland Engage People Recruitment Full time

    Business AnalystPermanentHybrid - 2 Days OnsiteSeeking a Business Analyst with extensive experience in the financial services sector, particularly in banking or mortgage services. The ideal candidate will have a strong background in hands-on testing and User Acceptance Testing (UAT).Key Responsibilities:Product Development & Management: Implement platform...

  • Senior Business Analyst

    4 days ago

    Dublin, Dublin City, Ireland Archer - The IT Recruitment Consultancy Full time

    Lead Consultant at Archer - The IT Recruitment ConsultancySenior Business Analyst– (550-585)The Business Analyst contract role is with one of Ireland's Pillar banks based in Dublin City Centre. The Business Analyst position is initially a 6-month contract; however, the company has a great track record of rolling on contracts, so the chance for extension is...

  • Business Analyst

    2 weeks ago

    Dublin, Dublin City, Ireland Fruition Group Ireland Full time

    Our leading Financial Services client is seeking a highly skilled Business Analyst. This is a daily rate contract role based in Dublin.Key Responsibilities:Conduct thorough analysis of existing business processesDevelop and maintain comprehensive technical documentation, including process guides, policy documents, and compliance reports.Facilitate...

  • Business Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland Eolas Recruitment Full time

    Our leading Financial Services client is seeking a highly skilled Business Analyst. This is a daily rate contract role based in Dublin.Key Responsibilities:Conduct thorough analysis of existing business processes.Develop and maintain comprehensive technical documentation, including process guides, policy documents, and compliance reports.Facilitate...

  • Senior Business Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland Reperio Human Capital Ltd Full time

    Senior Business Analyst My Client are seeking a strong Business Analyst who can hit the ground running and join a project. This role will suit an all rounder who can work across multiple workstreams. Requirements 8+ Years Business Analyst Experience Strong at gathering requirements Strong Agile Experience & JIRA Good Experience working on Software Projects...