Customer Service Executive 8/12/2025 A

3 weeks ago

Ennis, Clare, Ireland PIB Group Full time
Customer Service Executive

Customer Service Executive

Apply locations Ireland - Ennis, Munstergroup Insurance

Time type: Full time

Posted on: Posted 2 Days Ago

Job requisition id: JR100321

Munster Group Insurances Ltd, part of PIB group and Campion Insurance, are pleased to share the following role within the PIB Group in Ireland based in Munstergroup Insurance, Bindon Street, Ennis, Co Clare.

Responsibilities:

1. Provide exceptional customer service over the counter and phone.
2. Handle Motor, Household, and Van Insurance from new business to renewals.
3. Liaise with insurance companies on customer queries and instructions.
4. Offer expert guidance and advice across all insurance products.
5. Provide training to new recruits.
6. Processing renewals/new business payments.

Requirements:

1. Ability to work independently and as part of a team.
2. Goal-oriented and target-driven.
3. Excellent product knowledge.
4. Strong verbal and written communication skills.
5. Exceptional organisational skills and attention to detail.
6. Professional appearance and attitude.
7. APA Qualification with the Insurance Institute of Ireland.
8. Experience in fast-paced environment desirable but not essential.

What we can offer:

1. Fast-paced, positive and proactive sales environment.
2. Competitive salary and bonus structure.
3. Support to further your continued professional development through further professional qualifications.
4. Opportunity to expand your current knowledge to become an expert in your chosen field.

About Us

We are a dynamic and diversified insurance intermediary group providing specialist insurance solutions across the UK market and Internationally.

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