Customer Support

1 week ago

Tipperary, Ireland CREGG Full time

Customer Support & Sales Administrator
CREGG are seeking enthusiastic and organised candidates for this Customer Support & Sales Administrator to join our client's team in North Tipperary. This is a full-time permanent position and will be dealing with customers on a business-to-business basis in the Agricultural Industry. The Customer Support & Sales Administrator will work closely with and report to the Operations Manager.

Key Responsibilities:

- Answer and manage incoming customer calls, providing a professional first point of contact.
- Create and process sales orders accurately in the internal system.
- Prepare clear pricing and follow up with customers as needed.
- Manage and respond to website enquiries in a timely manner.
- Process website orders end-to-end, ensuring fulfilment.
- Update and maintain the web shop (product details, pricing, images, and stock status).
- Collaborate with colleagues in Sales, Supply Chain, Parts, and Operations to resolve queries and deliver great service.
- Maintain accurate records and contribute to continuous improvement of processes.
- Other projects or tasks on an ad-hoc basis.

Qualifications and Skills:

- Excellent communication and interpersonal skills.
- Team player with a proactive attitude.
- High attention to detail and accuracy.
- Good knowledge of Agri sector products & machinery is desirable.
- Prior experience in customer service, sales admin, or order processing is an advantage.

For more information, please contact Gary (garycusack@cregg.ie) with your CV.

Please be aware that your CV will not be shared with anyone outside of CREGG without your express permission.

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