Care Supervisor

Drumcondra Home Help Care Services is a non-profit homecare provider operating within designated areas of North Dublin and are now seeking to recruit in the following area; CARE SUPERVISOR (37.5 hrs. per week Salaried Position) WHAT YOU NEED TO WORK FOR US? QQI Level 5 (Healthcare) QQI Level 6 Supervisory Management Demonstrable experience in providing strong leadership and direction in the field of Care or a related environment Working knowledge of One Touch Health system Ability to effectively manage self and others Willingness and ability to train and develop team members Excellent organisational skills with the ability to schedule and assign work loads Demonstrable IT skills Applicants will be expected to be Garda Vetted and provide two written references. Please email CV by clicking Apply below. Job Title Care Supervisor Reporting To Care Manager Summary of Role As a Supervisor you will manage a team of Care Workers within your designated area of driving best practice in the delivery of care packages, service implementation and assisting with rota scheduling. You will sit as a key interface between the field (our client and carer community) and day-to-day business operations. Duties and Responsibilities Principle Responsibilities (include but are not limited to): To take a lead role in decisions and management of each referral, facilitating and planning appropriate onward referral, liaising with other team members to ensure a professional hand over. To maintain effective communication ensuring that all information regarding the clients referral is understood by the client and their family while within the Service Response Unit. Work with Manager to promote best practice in the provision of quality, safe care throughout assigned region Manage day-to-day coordination and evaluation of HCA and services provided to clients Monitor and supervise the delivery of Care provided by the HCAs within assigned team Ensure the development of a person-centred model of care which is focused around our Organisation values Lead, manage and motivate a team to work to their potential Deliver Care Calls to clients if & when required Carry out Care Consultations in clients homes, then follow-up with written care plans and related documentation Participate in an On-Call schedule which will operate on a rota basis. Manage, develop and support staff individually and as a team including supervisory support and training in line with the Clients practices as and when required Ensure staff are aware of and adhere to the DHHCS Policies and Procedures and Health & Safety policy Drive a culture that promotes the DHHCS client confidentiality policy at all times SPECIFICATION Required Skills & Education: QQI Level 5 (Healthcare) QQI Level 6 Supervisory Management Demonstrable experience in providing strong leadership and direction in the field of Care or a related environment Working knowledge of One Touch Health system Ability to effectively manage self and others Willingness and ability to train and develop team members Excellent organisational skills with the ability to schedule and assign work loads Demonstrable IT skills Key Competencies: Communication Communicates with others to help them reach their goals through either appropriate verbal or written interaction Problem Solving Identifies problems, involves others in seeking solutions, conducts appropriate analyses, searches for best solutions; and responds quickly to new challenges Flexibility Open to change and new information; adapts behaviour and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution.