Employee Relations Specialist

Here at Three

We’ve done things differently since day one. We’re a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a super-charged and rich learning environment. We want you to become the best version of yourself.

Join us as an Employee Relations Specialist

The Employee Relations Specialist is responsible for providing expert judgement and advice to line managers, employees and HR colleagues regarding a broad range of matters ensuring a positive employee experience and adherence to company policies. This role is accountable for end-to-end management of cases across the business and for identifying and implementing improvements in employee relations matters.

What else is involved

- Case management including disciplinaries, grievances, performance management, absence, and bullying & harassment complaints.

- Serve as the first point of contact for employee relations queries and issues, providing expert guidance on company policies, employment law, and best practices.

- Respond to queries within SLA and support the team in the completion of all activities related to case management.

- Develop, review, and update HR policies, procedures in line with legislation and best practice.

- Advise and coach managers on ER issues, ensuring that they understand their legal obligations and are equipped to manage their teams effectively.

- Analyse employee relations data, identify trends and recommend solutions to improve process, culture and performance.

- Own and drive individual projects and activities focused on reducing ER issues whilst developing a culture of increasing line management empowerment.

The skills we are looking for

- Proven experience in a similar role.

- Demonstrated background providing expert advice and judgement to line managers on policy application to include disciplinary, grievance, absence and performance.

- Comprehensive knowledge and understanding of Irish employment legislation, its interpretation and implementation, and of employment practices specific to Ireland.

- Skilled at using effective listening, probing and investigatory skills to handle complex, sensitive enquiries and conversations with discretion, composure and compassion.

- Proactive and solution-oriented approach.

- Strong attention to detail and ability to deliver on timelines as required.

- Proven ability to build strong partnerships and work collaboratively with stakeholders across the business and HR colleagues.

- Excellent communication, negotiation, and conflict resolution skills.

Benefits of Working at Three

- Flexible working with our new Hybrid model: employees can work from home and our Dublin head office location (3 days per week office based), or 2 or 3 days per week office based.

- Competitive salary, annual performance bonus & pension contribution.

- 25 days holiday plus 2 company days (or 2.5 company days).

- Annual leave buy or sell (buy or sell up to 5 days AL each year).

- Healthcare Insurance through our flexible benefits programme.

- Life assurance, phone & laptop, subsidized canteen.

- Access to learning & development tools such as LinkedIn Learning.

- Free on-site parking.

Apply now at https://www.three.ie/careers.

Three Ireland is proud to be an equal opportunities employer. If you do not ‘tick every box’ in the job description above, there are likely other valuable attributes and skills you have that would make you a great fit for the team. We are committed to equal employment and growing a diverse workforce.

We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status, civil status or membership of the traveler community, and we want our teams to reflect this

If you require reasonable adjustments at interview, please let us know when scheduling your interview, or alternatively please email either aoife.omeara@three.ie or recruitment.support@three.ie.

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