(High Salary) Customer Delivery Specialist

Who We Are
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description
We are looking for Customer Delivery Specialist to join our team This customer delivery position will manage and execute all the tasks required for the delivery of complex (non-programmatic) solutions. The Customer Delivery Specialist (CDS) owns complex operational process, such as ALD requirements, quote, deal coordination, bid management, supplier invoice management and sales reporting. The CDS is responsible for producing complex process deliverables and reports out using business applications. The role will frequently communicate with partners and customers and can apply subject matter knowledge to solve common and complex business issues.

Responsibilities

Responsible for complex (non-programmatic) process

Owns complex operational processes, such as ALD requirements, quote, deal coordination, bid management, supplier invoice management and sales reporting

Manage and support legally approved documentation

Can apply subject matter knowledge to solve common and complex business issues and provide input for process improvements

CDS will play an important role in managing the Sales forecast

Funding and booking Schedule of Authority (SOA)

Manage and execute all the tasks required for the delivery of complex (non-programmatic) solutions

Compliance with established guidelines and policies.

Knowledge of systems and tools to manage all tasks

Monitor Supplier Payments and Volume Targets

Frequent communication with partners, customers, colleagues

Partner with Sales

Successfully manage reseller relationships

Customers:

Solid understanding of solution to assigned Named accounts (Tier 1&2)

Local language requirement for interaction with customers

Support total customer experience

Team:

Communicate/escalate to CRM / PRM any customer / partner changes quickly, consistently, effectively

Collaborate and engage with team members providing valuable input for customer projects/solutions

May act as a team or project leader validating deliverables and team decision making processes

Provides guidance and leadership to all colleagues

Competencies

Proven ability to multitask

Attention to detail

Effective organization, time management, prioritization, follow-up and execution skills

Excellent communication skills (e.g. written, verbal)

Good working knowledge of Microsoft Office (MS Advance Excel, Word, PPT)

Mastery in English and local language as required

Ability to work as proactive member of a team, as well as independently

Exercises independent judgment within generally defined policies and practices to identify and select a solution

Strong Enterprise Contributor skills to drive to the best business outcome for the customer and the company as a whole

Experience

University degree or equivalent experience.

Typically 2-4 years’ experience in a business related function, preferably finance or accounting

Fluent Dutch and English is required

Additional Skills

Accountability

Accountability

Action Planning

Active Learning

Active Listening

Bias

Business Growth

Business Planning

Coaching

Commercial Acumen

Creativity

Critical Thinking

Cross-Functional Teamwork

Customer Experience Strategy

Customer Relationship Management (CRM)

Data Analysis Management

Data Collection Management (Inactive)

Data Controls

Design Thinking

Empathy

Follow-Through

Growth Mindset

Intellectual Curiosity (Inactive)

Long Term Planning

Managing Ambiguity

What We Can Offer You
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job Level: Intermediate

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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