Only 24h Left: Fire Alarm and Emergency Lighting Field Service Engineer

3 days ago


Limerick, Ireland SPEEDECK Full time

Fire Alarm and Emergency Lighting Field Service Engineer (Full Time)

Kerry, Ireland

Description

Allied Fire Protection Ltd is a leading provider of Fire Protection equipment with a portfolio of public and private sector clients across Ireland. We specialise in the supply, installation, maintenance, and commissioning of fire alarm systems and emergency lighting – delivered by our team of highly qualified and experienced engineers & installers.

A new and exciting opportunity is available in the Kerry area for a Field Service Engineer. The Engineer will be based mainly around the county of Kerry, but travel further afield will be required from time to time. We are looking for a ‘Can Do’ motivated individual who is keen to join our progressive & growing company.

We offer a highly competitive rewards package including:

- Competitive salary package
- Company vehicle
- Laptop
- Phone
- At least 3 years proven experience in the Fire Alarm Industry and/or Electronic/Electrical Systems
- Electrical or electronic background
- Proficient in MS Office and/or other software programmes
- Familiarity with mobile tools & apps
- Full Clean Driving Licence

Responsibilities:

- Servicing and commissioning fire alarm and emergency light protection equipment according to manufacturer's specifications.
- Testing systems and analysing any failures.
- Consulting with senior personnel to resolve unusual problems in system operation and maintenance.
- Advising management regarding customer satisfaction, product performance, and suggestions for product & service improvements.
- Providing excellent customer service and support during field visits or when on-call.
- Building positive relationships with customers and representing Allied Fire in a professional & trusted manner.
- Ensuring that company vehicle, uniform, and paperwork display a high degree of professionalism.
- Managing all on-site service, maintenance, and test tasks as required to relevant standards.
- Diagnosing errors or technical problems and determining solutions.
- Carrying out preventative maintenance & making recommendations based on the age of systems & equipment.
- Producing timely and detailed service reports.
- Cooperating with technical & field teams and sharing information across the company.
- Understanding and anticipating customer requirements and making appropriate recommendations/briefings.
- Providing feedback to management regarding customer requests, satisfaction, product performance, and suggestions for product improvements.
- Following all company’s Standard Operating Procedures and safe working practices.
- Advising and reporting on change requests for documented processes.

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