Admin Team Member, Business Support, Dublin South Region 2/23/2025 A

2 weeks ago

Dublin, Dublin City, Ireland Electricity Supply Board Full time
Job Description

As an Admin Team Member, you will play a key role in supporting the Business Support team in Dublin South Region. Your primary responsibility will be to provide exceptional customer service to all Networks customers, working closely with a multi-functional team to achieve team goals and contribute positively to the development of the team.

You will have the opportunity to develop/enhance your skills in areas such as:

  • In-depth knowledge of ESB Networks business
  • Strong Customer Service orientation
  • Use of IT applications such as SAP, Excel, Word etc.
Key Responsibilities
  • Work in accordance with agreed guidelines, policies and procedures
  • Provide excellent customer service to all Networks customers
  • Support all units within the Division
  • Share knowledge and skills openly with other members of the team
  • Reporting – Support the efficient running of the Business by providing reports
  • Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self
  • Provide clerical support to Network Supervisors, Project Leaders and Managers
  • Demonstrate flexibility and adaptability to change

Working as part of a flexible team, you will be involved with all aspects of the above work.

Experience and Qualifications
  • A third-level qualification or equivalent work experience is required.
  • A full clean driving licence is essential.
  • You should have working knowledge of and competency in the use of IT systems such as SAP, SAP ISU, FMIS, PHR.
  • Good communication skills with a strong emphasis on customer focus are required.
  • Ability to work to tight deadlines whilst maintaining accuracy and appropriate attention to detail is necessary.
  • A flexible approach to working is essential.
  • An ability to work as part of a team is required.
Location

The successful candidate will be based at ESB Depots in Dublin South. Travel between these depots will be a feature of the role.

Smart Working

ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least one anchor day per week.

Reporting to

The successful candidate will report to the Business Support Supervisor, South East.

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