Learning Services Advisor

3 weeks ago

Drogheda, Ireland Osborne Full time

Learning Services Advisor

We are recruiting for a Learning Service Advisor on a Permanent basis located in Drogheda. As a Learning Services Advisor, you will support clients by phone and email — answering questions, booking training, and offering clear, helpful advice. You will also build strong relationships and help grow accounts by following up on leads and suggesting relevant training options. You do not need experience in the training industry.

Salary & Benefits:



€40,000 DOE


Full training and support from day one


Additional annual leave per year of service.




Duties:



Answer calls and emails from new and existing clients


Help clients choose the right training


Send course information, prices, and booking details


Keep track of bookings and update our system


Follow up on quotes and check in with clients


Build strong relationships and encourage repeat business


Support clients before and after their training


Work with the team to improve how we do things


Help with client payments if needed




Skills:



At least 1 year working in an office, customer service, or admin role


Good phone and email skills — friendly, clear, and professional


Strong attention to detail


Able to stay organised and meet deadlines


Comfortable using Microsoft Word, Excel, and email


A positive attitude and willingness to learn


Good team player who can also work on your own


Confident talking about prices and finding the right solution for clients


Experience using booking or CRM systems is a bonus


Previous work in sales, account support, or admin is helpful.
 



If you would like to hear more regarding this position, please apply through the link provided for the attention of Leanne Thornton or call Leanne on 041 9865058. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.

#INDOSB1
#INDLTHORN

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