Tender Representative 1 with Italian

Overview

The Tender Representative 1 is responsible for working with Cook Medical Divisions & other relevant departments within Cook Medical, to ensure that Tenders to supply Cook Medical products to the European Market are submitted in a timely and accurate manner.

This role is also responsible for ensuring Cook Medical product pricing is updated on the relevant systems.

Reporting to: Team Lead 1, Customer Support

Find out more about Cook Medical here

Responsibilities

- Prepare quotations received from Customers & Cook Medical Sales teams and send written price confirmation to the Customer as required / appropriate.

- Search for potential tender notices relevant to Cook Medical’s business.

- Work with key stakeholders within Cook Medical Divisions to ensure Tenders are submitted within customers’ specific deadlines and requirements – focussing on less complex Tenders.

- Oversee the compilation to ensure that tenders and bids are handled professionally, quickly, and compliantly.

- Support colleagues on more complex Tenders as required.

- Work with other departments within Cook Medical globally as required to gather information relevant for tenders – e.g., Finance, Marketing, Manufacturing, Regulatory, Logistics, etc.

- Maintain accurate Tender files for historical & reference purposes, including information relating to awards, alterations & extensions of contracts.

- Update Pricing on relevant systems as necessary to allow for accurate order entry

- Complete all training assigned in a timely manner to ensure required level of competence for this role and to maintain audit compliance.

- Provide guidance and assistance to colleagues as appropriate / able based on training and experience.

- Take on additional tasks and involvement in the execution of new departmental projects and initiatives as trained / required.

- Consistently display a positive attitude towards customers and colleagues, treating everyone in a professional manner and with respect.

- Always ensure a high level of support to all internal and external customers, taking ownership for first point of contact resolution wherever possible.

- Maintain a supportive and communicative relationship within direct and wider teams at all times.

- Ensure that the Cook brand and image is communicated in a positive and consistent manner to all customers, both external and internal.

- Ensure that all duties are carried out in compliance with the company’s Quality Management System.

- Ensure that Cook’s Code of Conduct is considered in all business matters carried out on Cook’s behalf.

Qualifications

- 1 to 2 years’ experience in a support / administration role advantageous.

- Knowledge of pricing, tendering or public procurement processes advantageous.

- Legal /Business / other relevant qualification advantageous.

- Fluency in Italian and English.

- Excellent written skill in the relevant languages.

- Excellent organisational & prioritisation skills.

- Ability to work under pressure & towards tight deadlines.

- Strong research & analytical skills.

- Attention to details, with clerical speed & accuracy.

- Ability to multitask.Strong customer focus (Internal & External).

- Positive attitude and proven problem-solving skills.

- Excellent telephone manner & interpersonal skills.

- Computer literacy: good working knowledge of Microsoft® Office.

- Experience of Pricing& Tenders Software advantageous.

About Cook Limerick

Cook Medical has been in Limerick since 1996, starting out with labelling and distribution and steadily growing and evolving to include manufacturing, centralised customer support and on to collaborative product development in the Innovation Centre. The Ireland location is our European headquarters and houses our EMEA Support Centre. This location currently employs more than 1000 people and manufactures 10% of Cook’s products for global markets.

Our employee benefits include:

- Hybrid Work Model

- Company sponsored Defined Contribution pension scheme

- Medical Health Insurance cover for you and your immediate family

- Life Assurance and Income Protection cover

- Educational Assistance

- Performance related Bonus

- Extensive health & wellness program including Indian head massages, healthy lifestyle seminars, mindfulness courses, physio sessions, flu vaccinations, nutrition talks

- Fully equipped gym on site

- 39-hour week with flexible start & finish times

- Paid time off to participate in volunteer activities

- Free parking

- Subsidised restaurant

- Sports & Social club

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